16 Remote Customer Service Specialist Jobs in Des Moines, IA
Conserve Development is Hiring a Remote Remote Customer Service Specialist
We are seeking a Customer Service Specialist to join our team! In this role, you will be responsible for providing exceptional customer service to our valued clients. Your goal will be to ensure customer satisfaction and enhance the overall customer experience.
Our ideal candidate is a friendly and empathetic individual with excellent communication skills. You should have a high level of patience and be able to handle difficult customers with professionalism and tact. Attention to detail and strong problem-solving abilities are also essential for success in this role.
Responsibilities
- Provide outstanding customer service and support in a timely manner
- Handle incoming customer inquiries via phone, email, and live chat
- Assist customers with product information, order placement, and order tracking
- Resolve customer issues and complaints, escalating to the appropriate department if necessary
- Maintain accurate and up-to-date records of customer interactions and transactions
- Process customer orders and ensure accurate delivery
- Collaborate with other departments to resolve customer inquiries and issues
Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Proficiency in computer systems and software applications
- Ability to multitask and prioritize tasks effectively
- Knowledge of CRM software is a plus
Job Summary
Full Time
$39k-49k (estimate)
04/16/2024
06/14/2024
The job skills required for Remote Customer Service Specialist include Customer Service, Problem Solving, Written Communication, Attention to Detail, Customer Satisfaction, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Remote Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Specialist. You can explore the career advancement for a Remote Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
Similar Jobs
Popular Articles
