Company DescriptionAt Connect Personnel we look for great talent to fill open positions. We pride ourselves in helping the unemployed become employed or if you're looking for a fresh start to a new career. Job DescriptionAnswers inquiries by clarifying desired information; researching, locating, and providing information.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Fulfills requests by clarifying desired information; completing transactions; forwarding requests.Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.Maintains call center database by entering information.Keeps equipment operational by following established procedures; reporting malfunctions.Updates job knowledge by participating in educational opportunities.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.QualificationsCustomer ServiceData EntryPhone EtiquetteVerbal CommunicationBuilding RelationshipsProblem SolvingMulti-taskingMust have valid DL.Will under go background and drug screen before employment.Temp to hire after 30 days.Bilingual is a plus. (Spanish)Must know basic computer knowledge. (Excel, Microsoft, etc.)Additional InformationAll your information will be kept confidential according to EEO guidelines.