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Customer service rep
$37k-47k (estimate)
Full Time 1 Week Ago
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Multimedia Solutions Group, Inc. is Hiring a Customer service rep Near Farmers, TX

Multimedia Solutions, Inc. was established in 1983. From the beginning, our goal was and continues to be, to provide homeowners and businesses with exceptional industry expertise and the best-in-class solutions for all of their multimedia and security needs.

We offer a wide range of system solutions to fit into any budget and provide custom design services for projects ranging from simple yet sophisticated to extravagant and luxurious.

We are expanding and looking to add a Project Coordinator to our Farmers Branch office. We would prefer someone with experience in dispatch, customer service and accounts receivable.

Responsibilities :

  • Scheduling and dispatching multiple crews
  • Coordinating with builders and homeowners to accurately schedule service calls, low voltage, security, and audio video installs
  • Upholding billing procedures and assisting with receipt of customer payments
  • Answering phones in an often busy environment
  • Greeting clients at the door
  • Other administrative duties and paperwork for managers
  • Assisting with data entry, filing and other clerical duties

Desired Skills and Experience :

  • Minimum 2 years of relevant customer service / administrative experience, with knowledge of Audio / Video or construction industry preferred
  • Must possess excellent verbal and written communication skills
  • Strong computer skills, knowledge of database software, Microsoft Office, email and electronic calendar systems with the ability to learn new programs
  • Must have strong organization skills and the ability to manage multiple tasks, projects, and personnel and be able to adapt and shift priorities.
  • Self-sufficient, self-motivated, organized, reliable and punctual. Self-starter with the ability to maximize efforts daily, without daily supervision.
  • Professional Demeanor and good people skills.

This is a full time position - please do not apply if you are in school or are not available for regular Monday-Friday 8-5 hours.

Last updated : 2024-04-24

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

07/25/2024

HEADQUARTERS

COPPELL, TX

SIZE

25 - 50

FOUNDED

2010

CEO

AMIR KHAN

REVENUE

<$5M

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The job skills required for Customer service rep include Customer Service, Billing, Scheduling, Microsoft Office, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

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The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

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Don’t worry about acquiring expensive gear; focus on the learning first.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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