Description

Are you excited about a new opportunity? Do you have a passion for providing high quality medical assistance and patient support? Are you mission-driven to help improve health and eliminate inequities in health outcomes in under-resourced communities in DC? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you!

At COH, we strive for: Caring for Families. Improving Lives. Leading Change

Our Approach and Values:

We care for families by providing direct services with a focus on prevention, healing, and wellness.

We improve lives by building on families’ strengths, honoring their choices, and taking a whole-family, multi-generational approach.

We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities.

We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity.

We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work.

Position Summary: The Family Support Worker is accountable directly to the Home Visiting Supervisor. This position provides home visitation services and ensures home visitation activities meet requirements of the DC Health grant and the Healthy Families America evidence based home visiting curriculum. The Family Support Worker is responsible for providing advocacy and support services to the families to promote maternal and child health, reduce toxic family stressors, and promote strong parent/child bonds. Activities will include recruitment, developing Family Support Plans, supporting families in achieving health and stability, coordinating appropriate referrals, and integrating the family with other community resources and agencies. This is a full-time position.

Salary- This position starts at $52k and up based on experience. Indeed provides their own estimated salary calculator and is not affiliated with COH's range.

Highlighted Duties and Responsibilities:

• Develops Family Support Plans, that are updated at least monthly and signed by clients and support worker,, which incorporate goals for both adults and other children in the family if appropriate. Emphasis on ensuring appropriate health care goals;
• Meets with families on case load face to face in the home environment to review progress on Family Support Plan, and to follow-up on tasks and services. Frequencies of visits are based on HFA standards.
• Networks with COH and other community resources for housing, employment, substance abuse treatment, mental health treatment, training, child and family services, etc., and makes referrals as appropriate;
• Completes required assessments and screenings with families at designated intervals, e.g. Parent Survey, ASQs, PHQ, etc;
• Meets weekly with the Family Case Management Coordinator for 90 minute reflective supervision sessions. . Communicates about client and case management issues in person, via e-mail, or by phone with supervisor as needed outside of regularly scheduled meetings;
• Attends clinical, departmental, program and care team meetings and other organizational meetings and trainings as appropriate;
• Maintains appropriate documentation in files, including updated notes, current release of information forms, incident reports, referrals, assessments, etc.
• Works with outside groups, agencies, or individuals to coordinate family activities in addition to attending events as needed. .
• Completes other duties as assigned by supervisor
• Makes referrals for health services to Community of Hope as needed.

Requirements

Minimum Qualifications:

• High school diploma required.
• A.A. or B.A in Human Services field (social work, early childhood education, family studies, or psychology) or equivalent professional experience preferred.
• For Bachelor’s of Social Work degree or Master’s of Social Work degree holders, the appropriate DC license must be obtained prior to start date
• Experience providing public health education (ex. reproductive health, smoking cessation, child development, and/or parenting) to at risk populations.
• Demonstrated cultural competence in communicating with underserved, diverse populations.
• Ability to conduct home visits. Valid driver’s license and vehicle required, as well as proof of auto insurance required.

At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance.
• 8-hour workdays, which include a paid lunch
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
• Annual performance-based raises, up to 5% of your annual pay
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each year
• Ongoing internal leadership training for supervisors
• Diversity, equity, and inclusion training and initiatives for all staff
• Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance, short-term disability, and long-term disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About Us:

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable.

Community of Hope cares for families and individuals by providing direct services focusing on prevention, healing, and wellness. We improve lives by building on families' and individuals' strengths, honoring their choices, and taking a whole-family, multi-generational approach. We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities. We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity. We strive for excellence in everything we do, implement evidence-based practices, measure our outcomes, and use this knowledge to strengthen our work continuously. We were selected as one of The Washington Post 150 Top Workplaces in 2014, 2016, 2017, 2018, 2020, and 2021 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.