The United Planning Organization (UPO) is the designated Community Action Agency for Washington, District of Columbia, and has served the residents of the District since 1962. Our Vision for the future is “UPO’s Washington: A city of thriving communities and self-sufficient residents”; our Mission is “Uniting People with Opportunities.”

All qualified applicants are encouraged to apply for this position or any other position currently advertised on our website. Please visit us at www.upo.org to view all of our vacancies and to learn more about our company and services.

POSITION: Case Manager

PROGRAM/DIVISON: Youth Services Division, POWER and CREATE

BULLETIN No: 08032024

HOURLY RATE: $60,000-$65,000 (Commensurate with experience)

OPENING DATE: March 22, 2024

CLOSING DATE: Open until filled

FIRST SOURCE: N/A

JOB SUMMARY:

Guided by the principles of the Positive Youth Development framework the Case Manager will work directly with participants of the POWER (Providing Opportunities With Educational Readiness) and CREATE (Children Reaching Educational Achievement Through Enrichment) program to provide case management services that equip participants with the SEL tools and skills needed to achieve elementary and post-secondary success. The Case Manager will conduct comprehensive assessments, develop individual service plans, design lesson plans with SEL application in mind, data entry and record keeping for both programs.

MAJOR DUTIES:

Coordinate community outreach and family engagement opportunities of program participants. Establish and maintain positive relationships with students and families through monthly outreach, including phone calls, emails, and face-to-face visits. Develop recruitment strategies for program(s). Oversee program participant data and compliance by collecting and maintaining accurate records. Contribute to the submission of monthly, quarterly and annual reports as required, as well as keeping updated EmpowOR data entry, case files, including case notes, participant school records, family notes, and ISP's. Ensure all documents are completed including signature sign offs. Responsible for the accurate and timely entry of related data into program data base and filing of documents.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in counseling, psychology, human services, social work, or related study and a minimum of five (3) years of experience in providing case management or/and program services. Excellent working knowledge of MS 0tfice [Word, Excel, Outlook, and Power Point] and ability to use/learn data entry platform (EmpowOR).

DESIRED QUALIFICATIONS:

Demonstrated leadership skills and proven ability to help youth. establish and achieve goals; demonstrated knowledge of youth development theories and concepts; experience managing a case load of 20 families;

experience conducting clinical assessments; creative and critical thinker; willingness to take risks and develop new initiatives when required; must have excellent communication, organizational, planning and time management skills.

OTHER REQUIREMENTS:

In the event that an offer is extended, the selected candidate will be required to successfully complete a criminal background check and/or FBI fingerprinting, as well as pre-employment drug screening, as applicable for the position.

ThispositionIS covered under the collectivebargainingagreement.

To be considered for this position:

Submit your cover letter and resume to the Career Center online.

UPO is an Equal Opportunity Employer