Position: Sales Manager Dept: Sales

Supervisor: General Manager/Area Manager

Purpose: To generate/increase revenue for the hotel and restaurant by performing sales activities to maximize occupancy in the hotel as well as increase bookings in the restaurant and banquet facilities.

Essential Job Functions

• Creation of new business such as sales calls, direct marketing, and appointments.

• Respond to all inquiries for group room blocks and meetings with information and contracts to secure the business.

• Make outside sales calls to area businesses to introduce the hotel and its services.

• Call on businesses in feeder markets to generate incoming group and individual business.

• Put strong efforts towards creating shoulder season business by attracting corporate groups, team training experiences, weddings and other events that occupy both meeting space and sleeping rooms.

• Prepare all of the contract details for execution by the General Manager, invoice and collect all deposits due in a timely manner.

• Maintain positive working relationships with existing client base.

• Maintain records of sales activity and provide regular reporting.

• Transition sold event files to Event Coordinator for event execution. Maintain client contact throughout

• Prepare group resume and brief front desk staff on incoming groups.

• Make recommendations for setting rates and maximizing revenue.

• Make recommendations for advertising opportunities.

• Develop and follow annual marketing plan.

• Monitor final billing from groups and events to ensure timely collection.

• Participate in weekly sales & marketing meetings.

• Represent the hotel at area business and social functions.

• Perform additional tasks are requested by General Manager or Area Manager

• In house communication, coordination with clients and potential clients.

• Administration of all events from beginning to end using Innfusion software.

• Inspecting and approving banquet room setups

• Entering and managing group room blocks

• Neat, well groomed appearance.

• Proficient in computer office programs including Word, Excel.

• Ability to communicate effectively both verbally and in writing.

• Able to work independently with minimum supervision.

• Maintain a high level of quality and service.

• Meet or exceed set revenue and sales goals.

• Execute tasks on annual marketing plan.

• Maintain acceptable scores on client satisfaction surveys.

Experience or Training Required

• 3 years previous hotel sales experience and knowledge of hotel sales and promotion procedures and methods.

• Bachelor’s degree preferred.

• Knowledge of tour, leisure travel and meetings industries.

• Knowledge of hotel reservations and Property Management systems.

• Able to supervise and work interactively with co-workers.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Tempe, AZ 85288: Relocate before starting work (Required)

Work Location: In person