27 help desk technician Jobs in annapolis, md
Columbia Technology Partners is Hiring a Help Desk Technician Near Annapolis, MD
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph
- Seven (7) years experience as a SA in programs and contracts of similar scope, type and complexity is required
- Bachelor's degree in a technical discipline from an accredited college or university is required
- DoD 8570 compliance with IAT Level 2 is required
- Five (5) years of additional SA experience may be substituted for a bachelor's degree
- VMWARE, exposure to AWS
- Linux system administration experience
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Job Summary
Full Time
$54k-67k (estimate)
01/28/2024
06/26/2024
ctp-web.com
Columbia, MD
25 - 50
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The job skills required for Help Desk Technician include Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
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