Position Summary:

The Data/Intake Specialist ensures that the data and surrounding processes driving all the program services remains accurate and efficient. This position provides customer service and is a major point person concerning client intake, data reports, data flow, discrepancies and aggregation.

Essential Duties and Responsibilities:

• Intake and Data Processing
• Coordinate and complete the screening process for new client entries.
• Enter information into corresponding youth files and file maintenance.
• Communicate and Coordinate with staff as needed to ensure data updates managed and monitored effectively.

Training and Support

• Provide individual support/assistance to all staff to ensure processes and procedures are followed effectively.
• Conducts file audits.
• Participate in quality review meetings.

Quality Assurance and Reporting

• Monitor information system accuracy by running assigned discrepancy reports and ensuring corrections to data are made.
• Monitor and maintain client information and updates as needed.
• Aggregation of data for purpose of reporting the management team and funders.

Teamwork/Leadership

• Build collaborative relationships with associates and service providers to facilitate program improvements.
• Model solution focused problem solving skills.

Professionalism and Work Conduct

• Behaves with integrity, demonstrates high ethical standards, and displays a positive image for Of Color, Inc.
• Acts in a professional manner at all times and maintains appropriate boundaries with clients and staff.
• Demonstrates accountability for results and keeps commitments to others.
• Reports to work, meetings, training, and job related activities prepared and as scheduled.
• Demonstrates openness and respect for cultural and socioeconomic characteristics of clients and coworkers.
• Understands and supports agency’s standard of cultural proficiency and strives to meet it.
• Performs other related tasks as required or assigned.

Education /Job Experience/Certification:

• High School Diploma or GED with at least two years proven experience in data entry or;
• AA or Bachelor’s degree preferred (human services, business, or related field)
• Highly skilled with EXCEL or other spreadsheet data preferred

Special Knowledge and Qualifications:

• Demonstrated teamwork skills
• Familiarity and experience with computers
• Excellent communication skills (writing and presentation skills)
• Strong sense of responsibility and orientation to detail necessary

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Data entry: 2 years (Required)

Work Location: In person