Summary
The Intake Care Specialist utilizes outstanding customer service and clinical skills to assess, diagnose, and connect consumers to appropriate services both internally and externally.
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Role and Responsibilities

• Conducts intake interviews with new or readmitted consumers to gather necessary administrative information;
• Assists consumers in completing registration paperwork;
• Completes brief intake assessment (including psychiatric, psychological history, medical and Substance Abuse History);
• Addresses psychiatric, medical and substance abuse crises through referral to Staff Nurse and Intake Supervisor;
• Provides DSM-5 diagnoses and generates all recommendations;

• Case management and client record keeping; assures that documentation supports billed charges and necessity for each service;
• Enters administrative, assessment, and billing information into computerized database;
• Ensures failed activities are resolved daily;
• Runs reports and initiates corrective action as necessary to insure accuracy and completeness of administrative functions;
• Co- locates BEW Intake Services with agreed upon providers;
• Assists consumers and staff with questions regarding recommendations
• Assist consumers with obtaining insurance;
• Keeps current with trends and developments related to essential job competencies;
• Attend Mandatory Agency Meetings and Trainings when not in conflict with other full time duties;
• This job description reflects the assignment of some essential functions of the job; however nothing restricts management’s right to assign or reassign duties and responsibilities to the job at any time.

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Qualifications and Education Requirements*

• A Bachelor’s degree or higher in a human services field.
• A minimum of 1-3 years of experience in the behavioral health field
• Knowledge of or experience in mental health or chemical dependency fields
• Must meet minimum requirements for MHP or QMHP.
• Service oriented, empathetic and able to interact and develop rapport with a diversified population
• Must pass mandatory background checks which may include verification of employment, reference checks, and a pre-employment drug screen.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Afternoon shift
• Evening shift
• Monday to Friday

Education:

• Bachelor's (Required)

Work Location: In person