What does a Home Care Intake Support Specialist Do?
The Home Care Intake Support Specialist provides information about home care services, eligibility criteria, and policies to patients and families. Coordinates and facilitates the intake process for home care patients. Being a Home Care Intake Support Specialist responds to questions and resolves issues to ensure customer satisfaction. Utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. In addition, Home Care Intake Support Specialist requires a high school diploma or equivalent. Typically reports to a ... manager or head of a unit/department. Being a Home Care Intake Support Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Home Care Intake Support Specialist typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.More Show Less
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