331 Customer Service Representative Jobs in San Antonio, TX
Collabera is Hiring a Customer Service Representative Near San Antonio, TX
Job Description
Position Details:
Client : Fortune 500 (Banking / Financial Giant)
Job Title : Customer Service Associate
Duration : 06 months
Location : San Antonio, TX 78251(Onsite)
Shift: Mon-Fri (07:00 AM to 05:00 PM Flexible)
Pay range: $20-21.00/Hr.
Job Responsibilities:
- Provide support to internal and external customers in account management, operations, documentation, and technical support.
- Review basic or tactical customer issues regarding products and services, billing, account questions, or account transactions with narrower impact.
- Receive direction from managers and exercise judgment within defined parameters while developing understanding of the related policies, procedures, or compliance requirements.
- Act as a primary support person for the customer and internal partners supporting customer services. Provide information to managers as well as internal and external customers to resolve customer issues.
Required Qualifications:
- 3-5 years of experience preferred ; 2 years minimum
- Aid in Remediation Process: comfortable supporting claims, interacting with research group. Good critical thinking skills and ability to work on tasks that are time sensitive. Experience working on production pipeline.
- Aid in Payment Processing: backend of claims, detail oriented with research and data knowledge. Experience working with various tax documents (W9, Bankruptcy, 1099)
- Looking for candidates to be Bilingual (Spanish) Preferred
Company Description
Job Summary
Full Time
$42k-52k (estimate)
05/01/2024
05/20/2024
collabera.com
REDMOND, WA
3,000 - 7,500
2005
ADITI OGALE
$500M - $1B
IT Outsourcing & Consulting
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About Collabera
We are engineering technology & talent. At Collabera, we built our business and our reputation by servicing the engineering solutions and talent development needs of our clients. That experience helped make us who we are todaypartners with the worlds most forward-thinking organizations, designing, building, operating and automating the technology that powers their businesses. Every solution we provide is delivered with speed, scale, quality, and flexibility, and powered by our AI-driven, Cloud-based technology and talent platforms. And, while weve expanded our offerings to meet the evolving ne...eds of our software engineering clients, we havent forgotten where we came fromwere still committed to building the tech workforce of the present and the future through our best-in-class training and enablement services. In other words, were driven by tech and backed by talent. Its that human-centric approach that makes us unique. And it reminds us that relationships are always the most important things we build. So, whether you need innovative technology talent solutions, or youre looking for opportunities to work with todays most tech-forward organizations, partner with usand let us help your business or your career get to the next level.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
