Description
We're looking for an enthusiastic, highly-motivated customer medical front desk assistant to provide an excellent experience for our patients with great customer service skills. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!
Responsibilities
•Interact with the sales lead to maintain and improve service and product knowledge
•Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
•Maintain customer accounts and update with new account information as needed
•Communicate frequent customer suggestions to the team to troubleshoot
•Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
Qualifications
•High school diploma, G.E.D. or equivalent
•Strong knowledge of customer interface and interaction
•Excellent active listening, interpersonal, and communication skills