329 Customer Service Representative Jobs in San Antonio, TX
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Jon Wayne Service Company is Hiring a Customer Service Representative Near San Antonio, TX
San Antonio, TX 78263
Today Jon Wayne is the largest and fastest growing Residential service and replacement company in our market with an excellent reputation for performance and as a place to work. The company cares about employees, and insists that the employees care about customers.
Call center hours are from 7 AM-8 PM Monday-Saturday. Call center personnel sometimes work in excess of 40 hours per week during periods of high demand. Employees are compensated accordingly.
Benefits of Joining our team!
- Bi-Weekly Payroll Year Round
- Hourly pay Incentives
- Vacation pay
- Continuing education
- We promote from within
- Family owned and Operated
- Medical Insurance (ONLY $20 PER MONTH FOR EMPLOYEE!)
- Dental Insurance
- Vision Insurance
- Life Insurance
- 6 Paid Holidays per year
- Life Insurance (company pays for first $50,000 life insurance and $50,000 AD&D)
- Plans for Life, accident, cancer, hospitalization, short term disability insurance
- Company pays for Long-Term Disability coverage for all employees
- matching 401K
- Must have successful work experience in the area of customer service, inside sales, or telemarketing.
- Must be an excellent "people" person with superior skills in the areas of customer service, problem resolution, and sales.
- Must have excellent writing, communication, and organizational skills
- Must possess superior communication and diplomacy skills necessary to fully resolve any customer concern or complaint and assure total customer satisfaction
- Must have minimum typing speed of 30 wpm
- Team Player, Organized, Reliable and Self-motivated
- Your primary responsibility is to help customers schedule appointments for HVAC, Plumbing, and Electrical service.
- Ensure a company wide commitment to quality and total customer satisfaction.
- Randomly check with customers to be certain they are satisfied with our performance.
- Work with dispatch to improve accuracy in scheduling and speed of response.
- Be available to assist, in any way possible, the service and installation departments to achieve their objectives.
- Commit to an ongoing process of self and formal education in the fields of customer relations.
- Abide by all company procedures, and policies.
- Serve as a diplomat who represents the customers’ best interests without regard to your co‑workers or the company.
Equal Opportunity Employer, including disabled and veterans.
Job Summary
Full Time
Consumer Services
$33k-42k (estimate)
03/17/2023
05/17/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Scheduling, Life Insurance, Customer Satisfaction, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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