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Front Desk
$28k-37k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
Save

Clinica Family Health is Hiring a Front Desk Near Denver, CO

Job Details
DescriptionWhat we offer:Benefits
  • Medical
  • Dental
  • Vision
  • FSAs/HSAs
  • Accident/Hospital
  • Retirement Plan
  • other Employee & Family Support Programs
Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders
Compensation: Approximately $18.00 - $20.25 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity.
Overview Of Role
  • Must be bilingual in Spanish and English.*
Have a staff member who is fully cross trained in all aspects of administrative support of the providers resulting in a smooth running pod team. This job exists to provide the pro-active front office support of the medical team in creating a great customer experience for the patient.
Essential Duties And Responsibilities
  • Knowledge and understanding of patient payer terminology, eligibility, and insurances accepted, to include Medicare, Medicaid, Commercial, and clinic specific programs.
  • Skilled at receiving and processing collection of payment and proper cash handling procedure.
  • Quality scheduling to include active-schedule management and maintaining the clinic schedule.
  • Excellent customer service, cultural sensitivity, and confidentiality.
  • Follow appropriate telephone protocol for patients and employees.
  • Initiate, update and maintain electronic medical record.
  • Responsible for patient-related data collection for process and quality improvement.
  • Actively enrolls and engages patients with My Clinica Connection.
  • Responds to patients questions by following and informing of our policies and procedures.
  • In coordination with the security guard or hospitality clerk, actively monitor lobby area for, security, safety concerns, and cleanliness.
  • Distribution of all clinic deliveries.
  • First line of de-escalation when handling volatile, emotional, and behavioral patient issues.
  • Report signs of abuse/neglect of patients or staff members to a clinic manager immediately.
  • Completes patient registration in EMR and updates with any changes in patient status.
  • Updates patients of current wait time, when necessary.
  • Support the Clinical team with all administrative, planned care initiatives.
  • Maintains visitor check-in process.
  • Responsible for all “normal lab” phone calls to patients.
  • Assists patients in filling out registration forms.
  • Performs daily outreach from the care planner alert report and other outreach efforts as directed.
  • Manages all outgoing correspondents via mail, email, and fax for the clinic.
  • Confirms appointments via phone call to patients.
  • Participation in organization, site workgroups, or committees as requested.
  • Basic understanding of financial enrollment and refers when appropriate.
  • Receiving dropped off labs and basic knowledge of specimen handling and storage.
  • Reads data, corrects errors, and reports inefficiencies.
Position QualificationsEducation and Experience:
  • High School diploma or GED preferred.
  • One year in a medical facility preferred.
  • Proficient in Microsoft Outlook, Word, and Excel preferred.
Knowledge, Skills And Abilities
  • Bilingual in Spanish and English.
  • Basic computer, math, written and phone skills.
  • Excellent customer service and organizational skills.
  • Sensitivity to low income, ethnic minority community is required.
  • Able to flourish in a team management system.
  • Ability to work under pressure, multitask, and prioritize efficiently.
Clinica Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$28k-37k (estimate)

POST DATE

04/14/2023

EXPIRATION DATE

06/18/2024

WEBSITE

clinica.org

HEADQUARTERS

LAFAYETTE, CO

SIZE

200 - 500

FOUNDED

1977

CEO

SIMON SMITH

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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Clinica Family Health is a community health center, a medical safety net for those who otherwise might fall through the cracks of the American health care system. We exist to provide basic health care to the low-income and uninsured people of our service area.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs

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Learn the Value of Good Presentation.

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Always meet the expression and unspoken needs of their visitors.

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They have the ability to continuously learn and grow.

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Step 3: View the best colleges and universities for Front Desk.

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