We are looking to hire a committed Front Desk Receptionist to join our team! In this position, you will be responsible for overseeing the schedule and flow of the office as well as handle any incoming phone calls and take payments. Attention to detail is a must as you will handling personal information such as payment details and membership information. This position requires confidence in multitasking, as you will be responsible for managing both receptionist duties and occasionally running HBOT sessions. You will be trained on all administrative tasks with the expectation you will properly execute the systems in place. You additionally wil be trained on operating a Hyperbaric Oxygen Therapy chamber, as well as overseeing the client's session, ensuring a memorable experience. You will also be responsible for maintaining an enjoyable and comfortable experience in our waiting room. You are the first and last face they see, so friendliness is a must! We are looking for someone who can adapt quickly and is a team player. This means helping whoever needs it as soon as you can, taking over for another team member when they are busy, and having a positive attitude! Staying calm and kind under pressure is very important. You are always around someone whose opinion matters.

Office are hours are 9:00am- 6:30pm with a lunch break from 1:00pm -2:30pm

Responsibilities:

• You will be in charge of all front office functions including patient relations, check-in/check-out, scheduling, and answering phones.
• Run HBOT sessions
• Help out with starting patients in treatment rooms
• Responding to patient, clinical, and operational concerns timely and effectively
• Manage records and information
• Plan and maintain work facilities
• Provide administrative assistance to upper management team
• Perform other office tasks (replenish office supplies, distribute mail, custodial duties, etc.)

​Qualifications:

• Previous experience in administrative services or other related fields
• Previous experience with customer service
• Experience with a medical office is preferred
• Basic health background knowledge to provide accurate information to patients
• Ability to prioritize and multi-task
• Ability to work in a fast-paced environment
• Strong organizational skills
• Deadline and detail-oriented
• Strong communication qualities

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What is your ideal work environment?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person