About us

We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting
• Work-from-home days
• Growth opportunities

```Duties:```
- Provide exceptional customer service to clients, ensuring their needs are met and issues are resolved in a timely manner.
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
- Assist customers with product information, pricing, and order placement.
- Process customer orders accurately and efficiently.
- Maintain customer records and update information as necessary.
- Collaborate with other departments to resolve customer issues or concerns.
- Handle customer complaints or escalations with empathy and professionalism.
- Provide support to the sales team by generating quotes, processing sales orders, and coordinating shipments.
- Perform general administrative tasks such as filing, data entry, and document preparation.

```Qualifications:```
- High school diploma or equivalent required; associate's degree preferred.
- Proven experience in a customer service role, preferably in a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Proficient in using phone systems and other office equipment.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Detail-oriented with a high level of accuracy in data entry and record keeping.
- Ability to work independently as well as part of a team.
- Knowledge of office management procedures is a plus.
- Experience supervising or training others is a plus.
- Familiarity with medical office management or healthcare industry is a plus.
- Experience with payroll processing is a plus.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 8 – 16 per week

Benefits:

• Flexible schedule
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Atlanta, GA 30339