293 Office Manager Jobs in Atlanta, GA
America's Swimming Pool Co. - Atlanta is Hiring an Office Manager Near Atlanta, GA
This position is with the Atlanta location of America’s Swimming Pool Company (ASP). ASP Atlanta is locally owned and operated and serves metro Atlanta focusing on Cobb, Dekalb, North Fulton and Gwinnett counties. We are a highly rated company as evidenced by recently being named one of the top three pool companies in Atlanta by “ThreeBest Rated®”. Our Google review rating is also 4.8 with over 145 reviews.
America's Swimming Pool Co. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status. You are applying for work with a franchisee of ASP America’s Swimming Pool Company, not ASP Franchising SPE, LLC or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.
- Customer Interaction
- Customer Service
- Interact with customers daily regarding new services, issues and challenges with existing services, billing, etc.
- Conduct customer satisfaction surveys and courtesy calls.
- Escalate issues to management as needed.
- Customer Information – Track information about our customers and leads to provide better service and improve proactive selling in our Customer Relationship Management System.
- Customer Service
- Operations
- Manage employee work schedules and update schedules as needed in Service Management System.
- Leverage mapping software to optimize routes and minimize travel time.
- Perform audits of staff to ensure technicians are productive and performing quality work.
- Participate in weekly meetings or calls with management and document meetings with a summary and action items.
- Support development and execution of operational reports.
- Support development of proposals and marketing material.
- Maintain personnel records.
- Accounting and Bookkeeping
- Execute daily, weekly, monthly activities (billing, receivables payables, bad debt, etc.).
- Support development and execution of financial reports.
- Sales and Marketing
- Optimize our social media strategy leveraging Google PPQ, Facebook, Instagram, TikTok, etc.,
- Work with our franchise headquarters to maintain our location website.
- Employee Onboarding
- Recruiting/Applicant Tracking
- Monitor CareerPlug (screen resumes and applicants)
- Initial phone screen interviews
- Policies/Procedures
- Employee Handbook (values, code of conduct, vacation policy/tracking, sick leave policy/tracking, workers comp/injury reporting, auto accident reporting, etc.,)
- Job descriptions
- Acting with Integrity
- Superior Knowledge
- Passion for the Company
- Customer Focus
- Accountability and Discipline
- Respecting Others
- Excellence in ALL we do
- Safety First at all Times.
Technical Skills:
- Microsoft Office Suite (365, Excel, PowerPoint, Power BI)
- QuickBooks® Online Accounting Software
- Customer Relationship Software (e.g., Salesforce.Com, HubSpot®, SugarCRM®)
- Service Management Software
- Mapping and Route Optimization Software
- Must pass a criminal background check.
- Must be able to pass a drug test and be subject to random drug testing.
Job Summary
Full Time
$70k-93k (estimate)
07/09/2022
05/14/2024
The job skills required for Office Manager include Customer Service, Microsoft Office, Billing, Onboarding, PowerPoint, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Manager positions, which can be used as a reference in future career path planning. As an Office Manager, it can be promoted into senior positions as an Office Manager, Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Manager. You can explore the career advancement for an Office Manager below and select your interested title to get hiring information.
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