Closing:  April 12th, 2024, 9:00 PM PST OR When 200 Applications Are Received

Position: Office Assistant 

Department: City Manager's Office

Salary: $21.82 - 25.26 Hourly 

Non - Exempt – Overtime Eligible

Job Summary:

Under general supervision, assist office staff by performing clerical duties.

Supervisory Responsibilities:

Example of Duties & Responsibilities:

Duties may include:

• Help organize and maintain office common areas
• Perform general office duties such as answering phones, customer service, fax, email correspondence, office organization, and run errands
• Cleaning and setting up conference rooms for meetings, ensuring they are presentable and equipped with necessary materials
• Creating and processing certificates and proclamations
• Manage filing system in shared drive and record information as needed
• Handle incoming calls and other communications
• Greet client and visitors
• Coordinate events as necessary
• Maintain supply inventory
• Open, sort, and distribute incoming mail
• Work in a high-paced environment and effectively handle multiple tasks concurrently
• Perform other related duties as assigned

Required Skills:

• Understand and follow written and oral instructions
• Experience using Google Drive, Word, Excel, and Microsoft Suite
• Strong communication skills
• Deal tactfully and effectively with staff, participants, and the public

Education and Experience:

• Any equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary for acceptable job performance
• Currently enrolled in a college or university majoring in Business or a related field is desirable

Core Competencies:

• Problem Solving – Analytically and logically evaluating information
• Learning Agility – Seeking learning opportunities and applying the lessons to work
• Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
• Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards
• Customer Focus – Attending to the Needs and expectations of customers
• Informing – Proactively obtaining and sharing information
• Teamwork – Collaborating with others to achieve shared goals
• Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace
• Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness

Guiding Principles:

1. Put people first.
2. Be visionary.
3. Be an ambassador for Lancaster.
4. Be Fiscally Responsible.
5. Be Creative.
6. Always Improving.
7. Be Adaptable and Resilient.

Essential Physical Requirements:

• Ascend/Descend stairs/ladders/balance (moderate)
• Position self to bend or twist (frequent)
• To move, transport, position items up to 15 lbs. (frequent)
• Exposed to outdoor weather conditions (infrequent)
• Operate Equipment (none)
• Stationary or squatting position (frequent)

Environmental Factors:

• Work under time pressure (moderate to frequent)
• Interruptions (frequent)

Essential Cognitive Functions:

• Analyze (continuous)
• Computations (frequent)
• Generate Written Work Product (moderate)
• Independent Problem Solving (continuous)
• Interruptions (frequent)
• Maintain Positive Public Relations (continuous)
• Organize (frequent)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;

The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the City of Lancaster is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting www.dfeh.ca.gov/fair-chance-act/.