APPLICATIONS FOR THIS POSITION ARE ACCEPTED ONLINE AT:

https://juneau.org/human-resources/employment-opportunities

JOB TYPE

Full-time Seasonal

DEPARTMENT

Docks and Harbors

DIVISION

Docks & Harbors

CLOSING DATE

05/20/2024

BARGAINING UNIT

Marine Engineers Beneficial Association

PAY RANGE

12

HOURS PER WEEK

37.5

TELEWORK AVAILABILITY

Not Available

The Docks & Harbors department is hiring a Seasonal Harbor Administrative Assistants to join our team at Statter Harbor. When you join the Docks & Harbors Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.

WHO WE ARE LOOKING FOR
Someone with

• Excellent oral and written skills.
• Able to research and interpret regulations.
• Excellent computer and database skills.
• Provide Excellent Customer Service, ability to exercise tact, self restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials and others.
• Ability to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others.
• Ability to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries.
• Must be Reliable and dependable and able to work in a team environment.

WORKING HOURS AND LOCATION
This position works 7.5-hour days, five days a week which will include weekend days. The work location will be at the Statter Harbor Office in Auke Bay.

DESCRIPTION OF WHAT YOU WILL BE DOING

• Under general supervision, performs clerical and administrative support duties for the City and Borough of Juneau Docks & Harbors Department.
• Creates billings in support of Docks & Harbors Operations. The work will require knowledge of Docks & Harbors ordinances and regulations, which can be learned on the job.
• Schedule Yacht reservations for the Statter Harbor Breakwater.
• Accepts payments for fees, bills, and permits. Write receipts, make bank deposits, and prepare revenue transmittals.
• Performs detailed research on customer billing discrepancies and communicates results to Docks & Harbor patrons’ inquiries to resolve noncompliance issues. Prepares billing and payment history as requested by customers.
• Will maintain and update customer accounts using the specialized harbor accounting program.
• Receives and screens telephone calls and walk ins, inquiries about nature and urgency of their business; answers questions on status of current projects.
• Creates, evaluates, and implements office procedures, technical filing and indexing systems and forms for own use; implements changes subject to approval of supervisor.
• May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment; and monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.
• Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.
• May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.
• Performs other related work as required.

MINIMUM QUALIFICATIONS

Education: High School graduation or the equivalent.

Experience: Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.

SUBSTITUTION:
Post secondary or vocational training may be substituted for the required experience on the basis of: three (3) semester or four (4) quarter hours of post secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.)

Other: This position requires a valid Driver’s license

NOTE: This is a benefited and union represented position.

APPLICATIONS FOR THIS POSITION ARE ACCEPTED ONLINE AT:

https://juneau.org/human-resources/employment-opportunities

Job Type: Full-time

Pay: From $24.66 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person