93 Customer Service Representative Jobs in Fort Wayne, IN
Circle Logistics Inc is Hiring a Customer Service Representative Near Fort Wayne, IN
- Assist Account Managers on day to day operations of their accounts
- Enter new load orders into our proprietary web-based software
- Ensure all details of shipments are properly notated in each load
- Communicate daily with shippers and receivers to schedule pick up and delivery appointments
- Maintain and collect proper paperwork for each shipment
- Resolving billing discrepancies with a customer or internal billing team
- Initiate “check calls” to track and trace drivers on all pickups and deliveries
- Assist with converting drivers to MacroPoint tracking
- Escalate freight-related issues to the appropriate teams
- Excellent written and verbal communication skills
- Ability to thrive in a fast-paced working environment and multitask
- Superb time management and organizational skills
- Extraordinary attention to detail and teamwork skills
- Willingness to be available after hours and weekends if needed
- Call center experience preferred
- Freight brokerage experience a bonus
- $13-$15 per hour
- 40 hours per week
- On-site training and career development
- Paid holidays and paid time off
- Insurance benefits including but not limited to: Health, vision, dental, life, and disability
- 401(k) Plan
Job Summary
Full Time
Logistics Services
$33k-42k (estimate)
02/14/2023
05/14/2024
clinow.com
Fort Wayne, IN
<25
Logistics Services
Related Companies
The job skills required for Customer Service Representative include Customer Service, Call Center, Scheduling, Attention to Detail, Verbal Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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