41 Call Center - Customer Service Representative Jobs in Fort Wayne, IN
KORTE is Hiring a Call Center - Customer Service Representative Near Fort Wayne, IN
Call Center-Customer Service Representative
Salary: $17 - $20/hour
Location: Fort Wayne, IN
Are you looking to jump in a dynamic, innovative and growing career opportunity. Korte Does It All offers you a small business feel, but a large business size, growth with stability. And if you're the kind of person who likes to assist customers by providing solutions, then we could be a perfect fit to grow your career. We're looking for Customer Service Professionals for our Fort Wayne, IN office. This role is for people who want to provide our Maintenance Agreement Members and potential new customers with the excellent customer service they want and deserve. Join our team to deliver personalized service that demonstrates the value of being serviced by Korte. If you desire a career with plenty of opportunities, let's talk.
Qualifications & Skills:
- Must have 2 years of CSR experience.
- Call Center experience 1 years
- Service Titan or home services industry experience (not necessary but a plus)
- Proficiency with computers, especially software applications including, MS Word, email and CMS is a plus
- Engage in active listening, confirm or clarify information, and manage and provide solutions
- Exceptional interpersonal and rapport building skills
- Strong written and verbal communication
- Strong time management, organizational skills, and decision-making skills
- Detail oriented, consistent, adaptable, and accountable
- Proficiency in problem analysis and problem solving
- Ability to multitask
- Strong attendance
- Build lasting relationships with customers and other call center team members
Benefits:
Medical, Prescription, Dental, Vision (100% covered by the company)
Disability & Term Life Insurance
Matching 401k benefits
On-going training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
Qualifications:Who WE Are: ??
?
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.??
?
We prioritize our employees?and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! ???
If this sounds like something you would like to join for a long-term career move, apply today!??
Responsibilities:What you will do:
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
What you bring:
- Previous customer service experience
- Strong attention to details
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
- Clear background check and drug screen
Job Summary
Full Time
$34k-45k (estimate)
04/30/2024
05/13/2024
korteco.com
WATERTOWN, MA
200 - 500
1958
Private
ROBERT KORTE
$200M - $500M
Building Construction
Related Companies
About KORTE
Korte provides contracting and construction management services including assessments, estimation, surveys, architectural and interior design.
The following is the career advancement route for Call Center - Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center - Customer Service Representative. You can explore the career advancement for a Call Center - Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Customer Service Representative job description and responsibilities
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
02/26/2022: Pierre, SD
They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
04/02/2022: Lima, OH
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
01/07/2022: Saginaw, MI
Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.
04/02/2022: Topeka, KS
Mental health techs must be flexible, adaptable, and able to think quickly.
01/16/2022: Duluth, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Customer Service Representative jobs
Mental disorders also affect children, the elderly and are a major problem for the homeless population.
04/02/2022: Lima, OH
Mental health technicians are at the forefront of a rewarding field.
03/03/2022: Battle Creek, MI
Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.
01/25/2022: Durham, NC
They may also be called psychiatric techs, mental health aides, or psychiatric aides.
01/15/2022: Fargo, ND
Ability to meet established customer service requirements.
02/09/2022: Rock Island, IL
Step 3: View the best colleges and universities for Call Center Customer Service Representative.
