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Product Support Specialist
Chlorking Atlanta, GA
$53k-75k (estimate)
Full Time 4 Months Ago
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Chlorking is Hiring a Product Support Specialist Near Atlanta, GA

Schedule

  • 8 hour shift – Monday through Fridays (9am-5pm)

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Flexible schedule
  • 401(k) matching
  • Retirement plan

Job description

About us

We are professional, agile, innovative and our goal is to change the way the world chlorinates water with our onsite chlorine generators! Our work environment includes:

  • A laid-back office setting.
  • Growth opportunities
  • The ability to get hands on with equipment and affect future designs.

Product support specialists are the face of our company and MUST be able to handle all incoming calls/tickets/web inquiries with fast and efficient service. The ability to effectively troubleshoot problems and walk customers through the steps of resolving issues is a must for this position. Product support specialists should also possess industry knowledge as well as strong customer service skills. Your day will vary with different customers and problems to solve.

This position combines knowledge of machinery and the aquatics industry. The aquatics industry refers to large commercial pools and the associated ancillary equipment (such as pumps, filters, heaters, plumbing and valves).

Desired Traits:

  • A self-motivated individual who can take training received and turn knowledge into action.
  • An individual who not scared to question processes for improvement.

NO TEMP AGENCIES PLEASE

Job Type: Full-time

Pay: $16.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$53k-75k (estimate)

POST DATE

12/16/2023

EXPIRATION DATE

04/22/2024

WEBSITE

chlorking.com

HEADQUARTERS

Peachtree Corners, GA

SIZE

25 - 50

Show more

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The job skills required for Product Support Specialist include Customer Service, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Product Support Specialist positions, which can be used as a reference in future career path planning. As a Product Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Specialist. You can explore the career advancement for a Product Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Product Support Specialist job description and responsibilities

Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.

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Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.

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Develop knowledge bases and FAQs for product support activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Product Support Specialist jobs

Use tools that boost speed and efficiency.

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Measure and analyze customer feedback.

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Listen, understand and take action.

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Step 3: View the best colleges and universities for Product Support Specialist.

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