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Meridian Cooperative is hiring an FIS Product Support Specialist II to join a team of passionate innovators and problem-solvers, empowered to rise above challenges and swarm around solutions. Here, at our Dunwoody office, we are energized by the fact that our work is important. We are driven to make work as easy as possible for our Members, Customers, Partners, and Employees. Help us lead the way in Utility Software, join a winning company and thrive.
Summary:
This person will be responsible for taking calls from customers in a professional manner. Must be able to provide excellent written and oral communication; Must be able to display cognizant ability to access critical situations; Must have the ability to identify, research and resolve customer questions by phone and email; Must be able to develop work orders to meet customer’s needs or to address software issues; Must have a clear & concise phone presence.
Responsibilities:
Members of the Meridian Accounting Product Support team are responsible for answering calls and working cases about functions within FIS system that are related to accounting, general ledger, payroll, inventory and much more.
Bachelor's Degree with 3 years of product support experience. Must have accounting, general ledger, payroll and inventory knowledge.
We Offer:
In addition to a competitive salary, medical/dental/vision plan, and matching 401(k), also offer:
About Us:
We were formed in 1976 by a group of Electric Membership Cooperatives with a vision for a single enterprise solution provider to serve data processing, IT, and operational needs to cooperatives, public utility districts, and municipal utilities. Through carefully curated acquisitions and partnerships, Meridian Co-op has unified multiple leading-edge companies under its umbrella in order to truly execute that vision. Today, the Meridian Suite serves over 500 utilities across the country with industry leading enterprise software solutions.
Bachelor's Degree with 3 years of product support experience. Must have accounting, general ledger, payroll and inventory knowledge.
Full Time
$56k-70k (estimate)
04/11/2024
06/09/2024
ROSAMOND, CA
200 - 500
2017
TIM MARQUEZ
$10M - $50M