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Customer Care Representative
Charlotte Fabrics Minneapolis, MN
$37k-47k (estimate)
Full Time | Durable Manufacturing 10 Months Ago
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Charlotte Fabrics is Hiring a Customer Care Representative Near Minneapolis, MN

Charlotte Fabrics is a family owned 3rd generation fabric brand based in New Hope, MN.

We have an immediate full time opening to join our customer care team. Your primary responsibility will be assisting clients with their fabric orders over the phone in a professional manner. This position is all inbound phone calls, there is no cold calling.

General phone calls include:

  • Taking fabric orders
  • Helping with existing orders
  • Inventory and pricing related questions
  • Fabric sample requests
  • All calls are inbound, there is no cold calling

An ideal candidate is positive, good at multi-tasking, computer savvy and dependable.

Requirements:

  • Customer service experience
  • Professional
  • Team oriented
  • Dependable
  • Computer savvy

Benefits:

  • Paid time off
  • 401K match up to 6%
  • Subsidized health insurance
  • Paid holidays

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

  • 401(k) matching
  • Health insurance
  • On-the-job training
  • Paid time off

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to Relocate:

  • Minneapolis, MN 55427: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$37k-47k (estimate)

POST DATE

07/25/2023

EXPIRATION DATE

04/22/2024

WEBSITE

charlottefabrics.com

HEADQUARTERS

Minneapolis, MN

SIZE

<25

INDUSTRY

Durable Manufacturing

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The job skills required for Customer Care Representative include Customer Service, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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