Job Description:

Cayuga Centers is hiring immediately for a Care Manager

Location: Albany, NY

Earn: $50,000 annually ($24.04/hour)

Share our commitment to helping children, youth, and families build strong/life-changing relations and avoid hospitalization or placement. Bring your experience, compassion, and energy to the team and make a difference in the lives of children, youth, and families!

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Program and Position:

Cayuga Centers is looking for an individual who is passionate about strengths-based, youth and family-centered work within the Children’s Home Health Care Management team. Care Management services are designed to offer goal-directed support through a comprehensive, family-driven Plan of Care.

Our Care Managers assist in the coordination of services with children and families in the home and/or community and refer youth and families to programs that help address changes associated with behavioral and physical health needs. This program provides ample opportunities to expand your application and experience of assessments, evaluation, and coordination of services while supporting program growth within the agency and community.

This position will provide outreach and enrollment services to children presumed to meet eligibility requirements for New York State’s Children’s Health Home program within the Capital District. They will gather assessments and enter documentation that confirms eligibility and identifies areas requiring support services. The Care Manager will work with children, families, and service providers to create a comprehensive Plan of Care and identify additional service providers as necessary. The position will coordinate the continuing involvement of families and service providers in the execution of the plan.

How do you get to use your skills…..

• Build a trusting relationship with the families in order to ensure the families have the support needed to be successful

• Provide Health Home Care coordination services for children with low to high acuity needs, including up to two services per month, with at least one of those services being conducted face-to-face

• Provide education to families and children concerning the nature and desired effects of services, along with information concerning conditions being treated

• Document all case activity, including persistent outreach, consent development, conducting assessments, crisis supports, plan of care development, client progress, and transition arrangements

• Administer CANS-NY assessment a minimum of 1x a year, updating as needed

• Inventory and coordinate existing services relevant to the Plan of Care, identifying and securing additional services as appropriate

• Convene and conduct yearly meetings to review progress, update POCs, and confirm continuing client eligibility

• Assure responsible transition of client service into and out of Health Home Services, between child and adult health homes, and between inpatient and community care as appropriate

• Ability to travel to multiple surrounding counties to meet with clients and families

• Helping families overcome barriers such as transportation

• Assist families and children in the acquisition and maintenance of public benefits e.g., financial, educational, and social services

Physical Requirements:

• Use of a personal vehicle for driving to and from appointments and activities as assigned.

• Word processing: Including responding to emails, and completing computerized documentation.

• Sitting for extended periods of time.

• Walking distances.

• Walking up and down stairs inside/outside as well as inside and outside of homes

Schedule: Typically Monday - Friday, 9am - 5pm with flexibility to meet with youth and families at times that meet their needs. Rotating on-call schedule.