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Customer Service Representative
CATALYST FITNESS Fort Wayne, IN
$34k-43k (estimate)
Part Time | Sports & Recreation 1 Month Ago
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CATALYST FITNESS is Hiring a Customer Service Representative Near Fort Wayne, IN

JOB SUMMARY

The CUSTOMER SERVICE REPRESENTATIVE will be responsible for creating a positive member experience by providing a superior level of customer service to our members, prospective members and guests. This is a part time position. Must be available to work at both locations. Must be able to work nights and weekends.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including:
*Answer phones in a friendly manner and assist callers with a variety of questions.
*Check members into the system.
*New member sign-up.
*Take prospective members on tours.
*Facilitate needed updates to member’s accounts.
*Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
*Assist in maintaining the neatness and cleanliness of the club.

QUALIFICATIONS/REQUIREMENTS

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 6 – 30 per week

Benefits:

  • Flexible schedule
  • On-the-job training
  • Paid time off
  • Referral program

Experience level:

  • 2 years

Shift:

  • Evening shift
  • Morning shift

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Part Time

INDUSTRY

Sports & Recreation

SALARY

$34k-43k (estimate)

POST DATE

03/20/2024

EXPIRATION DATE

04/22/2024

WEBSITE

catalyst-fitness.com

HEADQUARTERS

FORT WAYNE, IN

SIZE

50 - 100

FOUNDED

2006

CEO

JASON MINICH

REVENUE

<$5M

INDUSTRY

Sports & Recreation

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About CATALYST FITNESS

Catalyst Fitness is a fitness company in Fort Wayne, IN offering two full access gyms. We focus a lot on our Personal Training programs and have quickly grown to become the resource that many people rely on to safely and effectively improve their health and fitness. For local companies, our Workplace Wellness programming offers a variety of options to help your employees with their overall health and fitness. Our programs do more than just give you guidance on an exercise program. We educate you and put the power into your hands! Catalyst Fitness has two Fort Wayne locations. Our southwest For...t Wayne location is at 2488 Getz Road near Time Corners. Our northeast Fort Wayne location is located at 5928 Trier Road just west of Maplecrest Road. More
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