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At our company, we strive to provide exceptional customer service, infused with a warm, friendly, and personal touch, as well as a deep sense of pride and company spirit. Our ultimate gauge of success is our clients' satisfaction. As we continue to expand, we are seeking a Customer Service Representative to join our team right away. This role entails managing on-site customer support, devising sales tactics, and drawing in new clients and customers, particularly during promotional campaigns.
Our Customer Service Representative is responsible for managing the company's promotional campaigns and ensuring customer satisfaction throughout the sales process. They work closely with the marketing team to develop and implement sales strategies that attract new customers and retain existing ones. This role involves engaging with customers, answering their queries, and providing product information. Additionally, the Customer Service Representative is responsible for generating leads and following up on potential customer inquiries. They must possess excellent communication and interpersonal skills, as well as strong sales and customer service experience. Overall, this role plays a critical role in driving sales growth and enhancing the customer experience.
Responsibilities:
Requirements
Full Time
Durable Manufacturing
$51k-67k (estimate)
04/22/2023
05/23/2024
carkeysexpress.com
LOUISVILLE, KY
200 - 500
2002
MARK LANWEHR
$50M - $200M
Durable Manufacturing
Car Keys Express (DBA Car Care Express, parent company iKeyless LLC) is a global leader in discount, automotive key replacement for businesses and consumers. We invented the world's first Universal Car Remote and Universal Car Keys, and we're the only company to manufacture a full line of aftermarket versions of modern car keys, like remote keys and smart keys. We offer a complete line of retail-friendly solutions to allow retailers to build a key replacement program or enhance an existing program. Founded in 2002, Car Keys Express is continually recognized for excellence in the industry, winn...ing Inc. Magazines, Inc. 5000 in 2016, 2017, 2018, 2019 and 2020, AAPEX "Best New Product" Award in 2015 and 2019, Ernst and Young Entrepreneur of the Year in 2017, and EnterpriseCorps FAST Innovation Award Winner in 2017, among others. Our vision Our vision is to be the worlds most successful and important key replacement company. We picture a world where replacing car keys is affordable and convenient for anyone, anywhere. Our mission Were driven to provide the most comprehensive, affordable, and high-quality automotive key replacement and mobile reconditioning solutions in the world. Were committed to the highest quality customer service, delivered with a sense of warmth, friendliness, individual pride, and company spirit. We measure ourselves by our clients satisfaction. We seek a diverse group of employees and work to bring them inspiration and the benefits of innovation. We promote and display the highest ethical standards with our clients and our fellow employees. We operate our vehicles with the highest regard to the safety of our fellow neighbors in the communities where we live and serve. We preserve and promote positive contributions to our communities through supporting charitable work locally and globally. View open positions: CarKeysExpress.com/careers
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The job skills required for Customer Service Representative Full Time include Customer Service, Communication Skills, Customer Support, Customer Satisfaction, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative Full Time positions, which can be used as a reference in future career path planning. As a Customer Service Representative Full Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative Full Time. You can explore the career advancement for a Customer Service Representative Full Time below and select your interested title to get hiring information.