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Customer Service Representative Full Time
Car Keys Express Puyallup, WA
$51k-67k (estimate)
Full Time | Durable Manufacturing 0 Months Ago
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Car Keys Express is Hiring a Customer Service Representative Full Time Near Puyallup, WA

At our company, we strive to provide exceptional customer service, infused with a warm, friendly, and personal touch, as well as a deep sense of pride and company spirit. Our ultimate gauge of success is our clients' satisfaction. As we continue to expand, we are seeking a Customer Service Representative to join our team right away. This role entails managing on-site customer support, devising sales tactics, and drawing in new clients and customers, particularly during promotional campaigns.

Our Customer Service Representative is responsible for managing the company's promotional campaigns and ensuring customer satisfaction throughout the sales process. They work closely with the marketing team to develop and implement sales strategies that attract new customers and retain existing ones. This role involves engaging with customers, answering their queries, and providing product information. Additionally, the Customer Service Representative is responsible for generating leads and following up on potential customer inquiries. They must possess excellent communication and interpersonal skills, as well as strong sales and customer service experience. Overall, this role plays a critical role in driving sales growth and enhancing the customer experience.

Responsibilities:

  • Evaluate customers needs
  • Build long lasting client relationships
  • Meet personal and team sales targets
  • Attend meeting, sales events and training 
  • Manage on-site Inventory
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Requirements

  • Previous sales and/or customer service experience
  • Must be responsible, reliable and able to work without constant supervision
  • Strong work ethic and a self-starter with the ability to work unsupervised
  • Proven record of successful deals closed
  • Great interpersonal and communication skills

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$51k-67k (estimate)

POST DATE

04/22/2023

EXPIRATION DATE

05/23/2024

WEBSITE

carkeysexpress.com

HEADQUARTERS

LOUISVILLE, KY

SIZE

200 - 500

FOUNDED

2002

CEO

MARK LANWEHR

REVENUE

$50M - $200M

INDUSTRY

Durable Manufacturing

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About Car Keys Express

Car Keys Express (DBA Car Care Express, parent company iKeyless LLC) is a global leader in discount, automotive key replacement for businesses and consumers. We invented the world's first Universal Car Remote and Universal Car Keys, and we're the only company to manufacture a full line of aftermarket versions of modern car keys, like remote keys and smart keys. We offer a complete line of retail-friendly solutions to allow retailers to build a key replacement program or enhance an existing program. Founded in 2002, Car Keys Express is continually recognized for excellence in the industry, winn...ing Inc. Magazines, Inc. 5000 in 2016, 2017, 2018, 2019 and 2020, AAPEX "Best New Product" Award in 2015 and 2019, Ernst and Young Entrepreneur of the Year in 2017, and EnterpriseCorps FAST Innovation Award Winner in 2017, among others. Our vision Our vision is to be the worlds most successful and important key replacement company. We picture a world where replacing car keys is affordable and convenient for anyone, anywhere. Our mission Were driven to provide the most comprehensive, affordable, and high-quality automotive key replacement and mobile reconditioning solutions in the world. Were committed to the highest quality customer service, delivered with a sense of warmth, friendliness, individual pride, and company spirit. We measure ourselves by our clients satisfaction. We seek a diverse group of employees and work to bring them inspiration and the benefits of innovation. We promote and display the highest ethical standards with our clients and our fellow employees. We operate our vehicles with the highest regard to the safety of our fellow neighbors in the communities where we live and serve. We preserve and promote positive contributions to our communities through supporting charitable work locally and globally. View open positions: CarKeysExpress.com/careers More
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