5 Guest Service Representative - Part Time Jobs in Puyallup, WA
Holiday Inn Express Hotel & Suites Puyallup is Hiring a Guest Service Representative - Part Time Near Puyallup, WA
812 South Hill Park Drive
Puyallup, WA 98373
The Holiday Inn Express Hotel & Suites Puyallup is seeking a Guest Service Representative to join our team. The Guest Service Representative provides outstanding guest service to arriving, departing, and in-house guests by delivering accurate and timely information and services and maintaining a professional, friendly and helpful demeanor at all times.
ABOUT US
At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.
We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.
STATUS:
- Part-time
- Variable schedule; Must be available weekends and holidays
- $18.83 to $20.58 per hour/DOE
- Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked
- Paycheck Advancement Program
- Hotel Travel Discounts
- Employee Assistance Program
- Insurance - Medical, Dental, Vision, Life and AD&D
- 401(k) Plan with Employer Match
Knowledge of:
- Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
- Standard cash handling procedures.
- Front office operations and emergency procedures.
- Property Management System and downtime procedures.
- Actively listen and give full attention to guests, asking questions when necessary to find out how to best meet their needs.
- Communicate effectively in the English language in writing using correct spelling, grammar and rules of composition and verbally by speaking clearly and concisely.
- Add, subtract, multiply and divide quickly and accurately.
- Manage one’s time in order to meet productivity standards.
- Effectively use standard office equipment such as computers and related software, printers, photocopier, fax and multiple line telephone system.
- Adapt to constantly changing situations and personalities ensuring quality service to all guests by maintaining a friendly, professional and courteous demeanor at all times.
- Acknowledge, understand and abide by company programs, policies, procedures and brand standards.
- Present a professional appearance; wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy.
- High school diploma or equivalent.
- At least one year experience providing customer service directly to the public.
Medium Work: Exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
Position requires ability to stand behind front desk for up to 8 hours to assist guests, visual acuity to analyze written information and view computer terminal and ability to express and exchange information by means of the spoken word.
Must be able to stand, pull, grasp, see, crouch, lift, hear, reach, push, perform repetitive motions, and talk as required by the job.
Drug Free Workplace, Equal Opportunity, E-Verify Employer
Job Summary
Part Time
$30k-39k (estimate)
04/17/2024
06/16/2024
The job skills required for Guest Service Representative - Part Time include Customer Service, Guest Service, Cash Handling, Communicates Effectively, Property Management Systems, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative - Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative - Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative - Part Time positions, which can be used as a reference in future career path planning. As a Guest Service Representative - Part Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative - Part Time. You can explore the career advancement for a Guest Service Representative - Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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