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Puyallup, WA | Full Time
$40k-50k (estimate)
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Puyallup, WA | Full Time
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Puyallup, WA | Full Time
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Customer Service Representative
Clopay Puyallup, WA
$40k-50k (estimate)
Full Time | Durable Manufacturing 0 Months Ago
Save

Clopay is Hiring a Customer Service Representative Near Puyallup, WA

Clopay Corporation is North America’s largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team.
We have an excellent opportunity for a Customer Service Representative in our Puyallup Distribution Center.
In this position, the successful candidate will perform the following job responsibilities:
  • Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
  • Assist in pricing of quotes and orders under automation system controls.
  • Balance daily invoice edit.
  • Audit open order reports weekly.
  • Follow up on customers' claims for credit.
  • Manage all system invoicing on COD and open-term accounts.
  • Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.
  • Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
  • Distribute all incoming and outgoing mail.
  • Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
  • Various administrative duties

Job Requirements:

  • A high school degree is required, along with a minimum of 3-5 years of customer service experience, preferably in a manufacturing environment.
  • Basic computer skills are required with a familiarity of Microsoft Office Products.
  • Previous clerical or office experience is beneficial.
Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.
Please visit our website atwww.clopaydoor.com to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment.
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Job Snapshot

Employee Type

Full-Time

Location

Puyallup, WA (Onsite)

Job Type

Admin - Clerical, Customer Service, Distribution - Shipping

Experience

Not Specified

Date Posted

04/25/2024

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$40k-50k (estimate)

POST DATE

05/27/2023

EXPIRATION DATE

06/27/2024

WEBSITE

clopaydoor.com

HEADQUARTERS

MASON, OH

SIZE

3,000 - 7,500

FOUNDED

1964

TYPE

Private

CEO

FRANKLIN SMITH JR

REVENUE

$500M - $1B

INDUSTRY

Durable Manufacturing

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About Clopay

Clopaymanufactures residential garage, coordinating entry and commercial garage doors.

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