About Capsule

Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we’d love to have you join us.

About the Role

As a Logistics Manager, you will be at the forefront of Capsule's mission to build a pharmacy that serves everyone by ensuring smooth, on-time medication delivery through efficient routes, smart planning, and teamwork:

• Manage end-to-end last mile logistics operations, ensuring cost-effectiveness, high quality, and customer availability

• Recruit, coach, mentor and develop a high performing courier workforce to provide a white-glove same-day delivery offering

• Maximize labor efficiency through proper staffing, schedule management and route optimization

• Work closely with HR, Labor Capacity Planning, and Pharmacy Operations to enhance cross-functional processes and outcomes.

• Conduct leakage audits and compile loss reports, ensuring operational integrity and compliance.

Requirements:

• You have proven experience in Logistics management, and it's a plus if you've got at least 1 year of routing or last-mile delivery experience

• You're tech-savvy, adaptable to new technologies, and excel in fast-paced environments. Competence in relevant or similar software (Paycom, Zendesk, Google Workspace, Onfleet).

• You're comfortable standing for extended periods (at least 8 hours per shift), working various shifts, including holidays, and hold a valid driver's license

• Your work is marked by attention to detail, speed, accuracy, follow-through, courtesy, and cooperation, often requiring minimal supervision

• Excellent analytical, problem-solving, and organizational abilities

What We Offer

• Competitive compensation, commensurate with qualifications and experience

• Comprehensive benefits package including medical, dental, and vision coverage

• The opportunity to work alongside some of the brightest minds in healthcare and technology

• The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry touching 70% of Americans once a month

Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.