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Customer service representative
Capital Bank MD Rockville, MD
$36k-44k (estimate)
Full Time 2 Months Ago
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Capital Bank MD is Hiring a Customer service representative Near Rockville, MD

Description

About Us

Capital Bank N.A. is the fifth largest bank headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands;

Capital Bank Home Loans (CBHL) and OpenSky, a credit card division that offers and services credit cards across all states.

Come join a bank where our employees thrive and are engaged in meaningful work. For the third year in a row, American Banker named Capital Bank one of the "Best Banks to Work For" in the U.S.

Position Purpose

Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to operating a cash drawer, processing financial transactions, opening new accounts, completing service requests on existing accounts, and various other duties as assigned.

Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures.

Assist the Branch Team in performing all the operational duties associated with running a branch office. This position has no weekend hours and qualified new hires are eligible to receive a sign-on bonus.

Position Competences :

  • Excellent verbal and written communication skills
  • High degree of accuracy and attention to detail
  • Commitment to the delivery of superior customer service
  • Ability to work successfully with a wide variety of people in a team environment
  • Willingness to learn new processes and systems
  • Ability to solve problems and use sound judgement
  • Strong interest in building a career in the Financial Services Industry
  • Willingness to work at other locations when necessary

Position Qualifications :

  • One year of college education or equivalent work experience
  • One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union
  • Microsoft office software suite (Word and Excel); excellent oral and written communication skills.
  • Typical Previous Job Assignments : Retail Store Manager, Bank Teller or Customer Service Representative

Other : Ability to travel within a defined market area.

Job duties may be changed at anytime at management's discretion. The job description is not intended to create contractual obligations of any kind.

Capital Bank, N.A. is an Equal Opportunity Employer

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Last updated : 2024-02-25

Job Summary

JOB TYPE

Full Time

SALARY

$36k-44k (estimate)

POST DATE

02/28/2024

EXPIRATION DATE

04/10/2024

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The job skills required for Customer service representative include Customer Service, Microsoft Office, Written Communication, Customer Satisfaction, Cash Handling, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.

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