Grow Your Career at Compost Crew:

Join us at Compost Crew, a locally owned fast-growing organics recycling company based in Rockville, MD. We are rescuing over 20 million pounds of unwanted food scraps from the landfill per year, helping to retain valuable nutrients by converting the food scraps into a rich soil amendment – compost. Compost Crew is the largest organic recycling company in our region, serving over 10,000 homes, businesses, communities and governments throughout Washington D.C., Maryland, and Virginia. We’re innovative leaders in the elimination of food waste, revitalization of our soil and sustainability. At Compost Crew, you’ll enjoy a safe, friendly work environment where you’ll be treated with appreciation and respect. You’ll make a real difference in the well-being of our community and environment.

Position Overview:

Do you like to be at the heart of operations? If you thrive on real-time plan execution, schedule management, problem-solving and accountability, this is the position for you. You’ll be the central point of contact for our residential customers, drivers and managers. Every day, you’ll see your impact on service quality, safety and asset management. You’ll be a key contributor to successful route execution using precision logistics tools. Starting pay $19 - $20/hr.
Key Requirements:

High School diploma or equivalent

At least one year experience in a high-volume dispatch & customer service role

Customer service/Communication/Collaboration skills

Ability to prioritize work in a fast-paced environment

Discipline in applying department/company processes and procedures

Problem-solving and action follow-up skills

Effective and professional communication skills via email, telephone, and other technological devices

Proficiency in use of scheduling and communications software applications

Attention to detail and accuracy in using multiple information sources, including reports and databases

Reliable attendance in office

U.S. employment authorization

Other Helpful Background:

Associate’s degree or equivalent

Experience in environmental management, transportation, waste management or logistics industry

Community service experience

Continuous improvement knowledge/skills

Interest in sustainability

Responsibilities:

Assist on planning, assigning, monitoring, and following-up daily route assignments

Assist in determining weekly Driver and Helper staffing

Maintain high-volume communication with residential customers, Drivers and management regarding delays, changes, cancellations, re-routing, and continuous improvement processes

Serve as an emergency point of contact for Drivers/Helpers on logistics and safety issues

Communicate with residential customers regarding service

Ensure same-day service for all residential routes, escalating as needed

Take action to resolve complaints and problems

Comply with department/company processes and procedures

Maintain dispatch logs and databases

Prepare and distribute operational reports

Schedule:

• - Schedule - Monday to Friday 7 am - 3:30 pm
• Early morning, evening or weekend work may be required sometimes to meet business needs
• - Location - 12343 Carroll Ave., Rockville, MD 20852 (10 min. walk/5 min. bike ride from Twinbrook Metro station. 5 min. walk from #10 and #C4 bus stop)
• - Setting - In office daily

Compensation and Benefits:

Competitive salary

Top-tier medical insurance with generous contribution for self and dependents

Dental, vision, life and ADD insurance

401k retirement plan

Paid Time Off

Employee Assistance Program

Learn more about Compost Crew at:

https://compostcrew.com/: