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Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies is trusted by thousands worldwide and serves some of the world’s largest and most iconic hotel brands.
About the Role
As an Account Manager at Canary Technologies, you'll spearhead efforts to manage renewals and increase customer loyalty within the SMB segment. This role is part of the Customer Success team and is responsible for maximizing revenue retention, driving customer satisfaction, and forging fruitful relationships with our customers. We are growing quickly, and the day-to-day responsibilities will evolve as the company grows.
This opportunity will provide close interaction with senior leaders and founders. Our founders are alums of the Cornell Hotel School, Columbia University, and The University of Pennsylvania- Wharton. They have previously built software companies, and have worked at firms such as Bain & Company, and Starwood Hotels & Resorts.
We are an organization that strongly believes in meritocracy and performance. There is significant opportunity for advancement and growth in this role, both of which are based on performance and talent.
\nResponsibilities
We also work hard to ensure Canary is a fun and exciting place to work. How do we do this?
First off, we've added Canary Days to the calendar as company holidays to ensure that the team has time to recharge. Whether that means having an extended weekend each month or making sure there are sufficient breaks incorporated into the team's busy workweek, we want everyone to get the rest they deserve!
Second, we have a list clubs and perks listed below that create space for us to hang out:
Self Improvement Club: We meet each month and share our personal goals for the month. We are able to expense $75 towards any purchases that helped us achieve these goals.
Fireside Chat: We meet each month to discuss a wide range of issues. This group was started focused on women's issues and has expanded in scope over the last several months.
$50 to stay at any hotel that uses Canary Check-in
Book a trip at one of the hotels that has Canary Checkin, stay there, leave a review on TripAdvisor/Google and get a $50 reimbursement!
$500 travel reimbursement: We offer you the chance to visit our offices in New York, San Francisco or Dallas by providing a travel stipend. Spend at least three days working with the team in either hub, and use the rest of your time exploring a new city!
Full Time
Software & Cloud Computing
$89k-119k (estimate)
04/03/2024
06/02/2024
canarytechnologies.com
SAN FRANCISCO, CA
<25
2017
SATJOT SAWHNEY
$10M - $50M
Software & Cloud Computing
The job skills required for SMB Account Manager include Written Communication, Initiative, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a SMB Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SMB Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for SMB Account Manager positions, which can be used as a reference in future career path planning. As a SMB Account Manager, it can be promoted into senior positions as a Business Development Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SMB Account Manager. You can explore the career advancement for a SMB Account Manager below and select your interested title to get hiring information.