203 Customer support specialist Jobs in Phoenix, AZ
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Cambridge Investment Research, Inc. is Hiring a Customer support specialist Near Phoenix, AZ
Overview
Begin your career in the financial services industry while answering incoming calls regarding service questions, resources, paperwork request and general customer inquiries.
Our Customer Service specialist will gain hands on experience to grow their career within the industry.
Essential Duties
Cambridge's Phoenix, Arizona office is located in the heart of Midtown at 2700 N Central Ave overlooking the magnificent Camelback Mountain.
Standard business hours of 8 : 00 AM- 5 : 00 PM Monday through Friday.
In this role, your time will be split between the following tasks.
- Providing customer service to Financial Professionals via phone calls or emails.
- Processing new account paperwork submitted by Financial Professionals.
- Researching and collaborating to complete service tickets opened by Financial Professionals.
If you are someone who delivers high-quality work and likes working in a professional environment apply today to learn more.
Our application process takes less than 5 minutes to complete!
Education & Experience
Six months to one-year related experience, education and / or training.
Compensation : $40,000-$45,000. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidate's qualifications, the Company's operational needs, and other considerations permitted by law.
The actual pay offered to a specific candidate may vary above or below the stated range.
- Premium benefit package including medical, vision, dental, life and long-term disability insurance
- Vacation / sick time
- 401K retirement plan with company matching program
- Profit Sharing Plan
- Eleven paid holidays
You can find more details about our comprehensive benefits package here.
Last updated : 2024-02-23
Job Summary
Full Time
Investment Management
$41k-52k (estimate)
02/24/2024
04/10/2024
cir2.com
FAIRFIELD, IA
500 - 1,000
1981
Private
AMY WEBBER
$50M - $200M
Investment Management
Related Companies
About Cambridge Investment Research, Inc.
Cambridge operates as a securities broker and dealer catering to financial service representatives and advisors.
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The following is the career advancement route for Customer support specialist positions, which can be used as a reference in future career path planning. As a Customer support specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support specialist. You can explore the career advancement for a Customer support specialist below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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A Customer Support Specialist will also replace products or process payment refunds as needed.
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They help customers with their queries and complaints.
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Listen to customer complaints and provide adequate solutions for their problem via phone or email.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
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Make Connections and Give Compliments.
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Ensure that customers understand the resolution and provide on-going education to customers.
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Compile and analyze customer requirements to give the best advice and resolve their query.
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Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
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Step 3: View the best colleges and universities for Customer Support Specialist.
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