About Blackhawk Network

Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN’s portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today’s leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN’s network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.

Location: Candidate must be available to work on site In Meijer's Corporate office in Grand Rapids, MI minimum of 3 days/week.

Overview

This person will be a member of the on site Blackhawk Account team responsible for building Blackhawk’s relationship with Meijer and supporting the tactical execution and administration of all developed programs and initiatives. As of November 2023 the onsite requirement is 3 days/week however that may increase to 5 with notice.

Responsibilities

• Support the management of the day to day operations for pre-paid debit and partner gift cards within Meijer
• Work with Meijer internal teams, BHN teams and Card Partners to investigate and troubleshoot card activation concerns.
• Assist in reconciliation by facilitating true-up process and moderating customer returns submitted from stores.
• Manage the ordering process, distribution and fulfillment of displays and various promotional programs across all Meijer banners and stores
• Support the management of installation and operations of third party merchandising for Meijer stores
• Support the technical details of various programs
• Coordinate and maintain all updates and changes to planograms with Blackhawk Space Planning team and assist in the posting of the Planograms for Meijer
• Submit accurate new item forms in a timely manner
• Coordinate the item set up, testing and launching for all new sku’s
• Assist in the test and launch of all promotional programs
• Liaise with project stakeholders on an ongoing basis and assist with all administrative tasks associated with those projects
• Develop and deliver sales reports, progress reports, proposals, project plan tracking forms
• Build, develop, and grow any business relationships vital to the success of the Business
• Ability to work independently within Meijer’s corporate environment as a representative of Blackhawk

Qualifications

• Ability to build trust with clients and close deals
• Effective customer service and problem solving skills
• Excellent ability to prioritize and manage numerous projects on tight deadlines with limited direction.
• High degree of initiative and keen sense of urgency.
• Excellent interpersonal skills, time management, and multi-tasking abilities.
• Proficient with various desktop software and marketing technologies, such as Microsoft Office Suite
• In depth experience managing installation and operations of retail in store services
• Strong presentation skills with ability to work at the executive level of organizations

Experience Required

• 4 year college degree
• 5 years of experience managing retail clients and implementing marketing/merchandising programs
• 2 years of consultative selling within a retail environment

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.