23 2nd Shift Front Desk Agent Jobs in Milwaukee, WI
Best Western Plus Milwaukee Airport is Hiring a 2nd Shift Front Desk Agent Near Milwaukee, WI
Hotel Guest Service Rep - Hotel experience preferred. Full time - nights and weekends mandatory. Computer literacy and ability to multi task are definitely in your comfort zone. Computer experience necessary. You have an exceptional desire to make every guest feel like they are the most important person in the world.
Duties & Responsibilities:
- Assist guests with arrival and departure from hotel
- Provide positive guests experiences and exceptional guest service.
- Enthusiastically assist guests with concierge service, as needed.
- Maintain clean and orderly work space and perform any cleaning duties assigned to your shift
- Offer courteous and sincere hospitality at all times
- Use good judgment and common sense at all times
- Be committed to treating guests and your coworkers equally
- Be ready to begin work at the correct time
- Adhere to dress code policy
- Be honest and reliable
- Get along with coworkers and engage in the team culture
- Work closely with maintenance and housekeeping to ensure any issues are resolved
- Handle all special requests and packages
- Greet and welcome guests upon arrival. Check in guests, verifying reservation, address, and credit card information.
- Accept accurate payment for guests’ accounts both at the time of check in and at checkout.
- Verify that accurate room status information is maintained and properly communicated.
- Resolve guest issues quickly, efficiently and courteously.
- Ensure all aspects of reservations operate smoothly, including taking inquiries and making reservations.
- Update and enter customer information
- Ensure all requests are dealt with in a timely manner.
- Actively participate in guest relations. Build strong relationships with frequent transient hotel guests.
- Uphold the hotel’s commitment to hospitality
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Job Type: Full-time
Pay: $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Job Summary
Full Time
$30k-39k (estimate)
02/14/2024
05/10/2024
The job skills required for 2nd Shift Front Desk Agent include Customer Service, Guest Service, Housekeeping, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a 2nd Shift Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by 2nd Shift Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for 2nd Shift Front Desk Agent positions, which can be used as a reference in future career path planning. As a 2nd Shift Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 2nd Shift Front Desk Agent. You can explore the career advancement for a 2nd Shift Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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