DUTIES AND RESPONSIBILITIES
1. Adhere Direct and train facility office personnel in the preparation of computer reports and closing documents.
2. Train and monitor the collection of accounts receivable, reporting delinquent accounts to Supervisor, CEO,
and NHA of the facility.
3. Review entries to the general and statistical ledgers, to assure accuracy and compliance with established
accounting principles.
4. Review resident admission contracts for completion and appropriate signatures.
5. Review and develop a plan of correction for bookkeeping deficiencies noted during facility visits with CEO,
NHA and Business Office Manager report back to Supervisor.
6. Make written and oral reports/recommendations to the Supervisor, CEO, NHA concerning bookkeeping
functions.
7. Assume the responsibility and accountability, when necessary, of completing the assigned duties of facility
office personnel.
8. Assist in the recruitment and selection of competent office personnel and other auxiliary office staff.
9. Participate and attend workshops, seminars, and meetings to keep abreast of current changes in the longterm care field, as well as maintain a professional status.
10. Maintain confidentiality of all resident information.
11. Works with facility consultants and resources as necessary and implements recommended changes as
required. Ensures outside services are properly supervised and completed in accordance with contracts/work
orders.
12. Makes written or oral reports and recommendations to Supervisor, CEO, NHA concerning operation of
department and in response to concerns or complaints.
13. Keeps abreast of current federal and state regulations, as well as professional standards, and makes
recommendations on changes in policies and procedures to Supervisor or CEO, NHA.
14. May participate in workshops and seminars to stay current with changes in field, as well as to maintain
professional status.
15. Maintains reference material necessary for complying with current standards and regulations, and that will
provide assistance in maintaining quality service.
16. Supervises day-to-day functions of assigned personnel and ensures that policies and procedures are followed
report to Supervisor weekly findings.
17. Interprets department policies and procedures to personnel, residents, visitors, family members, etc., as
necessary.
18. Responds and coordinates Medicaid audits. Submits preliminary MCD audit documents/findings to Director of
Revenue Cycle.
19. Performs other related duties and special projects as required.
20. Fridays are facility reporting day.
21. Schedules are to be set weekly, on Friday, via calendar invite.
22. Contact to be made to assigned communities weekly.
23. Daily/Weekly contact with BOM Mentor and oversight of BOM Mentor reporting
24. Quarterly audits are to be completed by end of every quarter, oversight of BOM Mentor audit assignments.
25. Weekly contact with Director of Revenue Cycle on all BOM discrepancies.
KNOWLEDGE, SKILLS, ABILITIES & QUALIFICATIONS
Minimum five (5) years in long-term care administration.
2. Strong oral and written communication skills.
3. Excellent problem-solving skills.
4. Exceptional computer skills, specifically in Microsoft Word, Excel and Outlook. Must be able to understand logic
and system flow to evaluate effectiveness.
5. Strong interpersonal skills to interface effectively with all levels of personnel.
6. Ability to maintain confidential company information.
7. Attention to detail.
8. Ability to self-direct work and effectively multi-task.
9. Must possess, at a minimum requirements AA or experience.