As a member of the Youth Payroll Team, you will join an incredibly talented and hardworking Workforce Solutions-FAPO department dedicated to accurate and timely payments to vendors through successful staffing and invoice management and advancing BakerRipley’s impact in the Houston region.

CORE DUTIES AND RESPONSIBILITIES:
• Manage contract with a Professional Employment Organization that supports Workforce Solutions contractors with payroll for youth work experience programs. Ensures compliance with contractual obligations, including service level agreements (SLAs) and performance metrics.
• Serves as the primary point of contact for the PEO.
• Coordinate PEO support for all contractors, ensuring processes are communicated to end users, problem-solve with PEO and end users to resolve issues, and address any issues or concerns promptly and escalate as necessary.
• Monitor key performance indicators (KPIs) to assess the effectiveness of payroll services. Conduct regular audits and quality checks on payroll processes and outputs.
• Publish KPIs and outcomes of the payroll process to all Workforce Solutions partners.
• Desired Knowledge and skills include:
• Strong Attention to Detail
• Communication Skills: Excellent written and verbal communication skills are necessary, regular communication is required with PEO staff, youth employees, as well as operational, HR, and accounting teams.
• Problem-Solving Abilities
• Professionalism and Confidentiality: Upholding professionalism and maintaining strict confidentiality regarding employee payroll information.
• Ability to run queries and reports, preparing payroll reports for management or auditing purposes