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Inside Sales Manager
AutoNation Tempe, AZ
Apply
$103k-145k (estimate)
Full Time | Retail 4 Months Ago
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AutoNation is Hiring a Remote Inside Sales Manager

AutoNation Toyota Tempe

Position OverviewThe e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best e-Commerce Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way.

Who Would I Interact With?This position interacts daily with Customers, Sales Associates, Sales Managers, Financial Services Manager and support staff, just to name a few. 

What are the day-to-day responsibilities?

  • Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
  • Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
  • Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
  • Driving the business through a high-level of involvement in the day-to-day operations
  • Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
  • Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
  •  Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience
  • Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
  • Appraising vehicles for trade
  • Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
  • Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
  • Assisting in managing controllable expense elements for the New and Used Vehicle Departments
  • Analyzing the business to determine shortfalls and developing action plans to improve performance

How will I know if I am successful?

The performance of a Sales Manager is measured by achieving:

  • Targeted e-lead conversions to appointments
  • Targeted unit sales and gross profit
  • Targeted Associate retention
  • Targeted Customer Satisfaction Index

What are the requirements for this job?

  • High School diploma or equivalent
  • Proven success in eCommerce automotive sales
  • Proven leadership ability to mentor and train others
  • Ability to set and achieve targeted goals
  • Ability to drive an exceptional Customer experience
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?Our Sales Managers have a few options for career growth and development after success in this role. Opportunities may include:

  • Used Vehicle Manager
  • Financial Services Director
Company Overview

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Benefits

Click here to learn more about our Benefits.

Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

AutoNation is an equal opportunity employer and a drug-free workplace.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$103k-145k (estimate)

POST DATE

01/02/2023

EXPIRATION DATE

04/15/2024

WEBSITE

autonation.com

HEADQUARTERS

FORT LAUDERDALE, FL

SIZE

15,000 - 50,000

FOUNDED

1980

CEO

MICHAEL J JACKSON

REVENUE

$10B - $50B

INDUSTRY

Retail

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About AutoNation

Auto Nation is a real estate company based out of 901 Martin St N, Pell City, Alabama, United States.

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