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72 Customer Service Advisor Jobs in Augusta, GA

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Auto Plus
Augusta, GA | Full Time
$33k-42k (estimate)
2 Months Ago
Miracle Nissan of Augusta
Augusta, GA | Full Time
$57k-80k (estimate)
5 Days Ago
Jim Hudson Automotive Group
Augusta, GA | Full Time
$82k-115k (estimate)
3 Days Ago
CSRA Fleetcare
Augusta, GA | Full Time
$57k-81k (estimate)
Just Posted
Pep Boys
Pep Boys
Augusta, GA | Full Time
$30k-38k (estimate)
9 Months Ago
Redline Powersports (Commonwealth)
Augusta, GA | Full Time
$71k-99k (estimate)
2 Months Ago
Jim Hudson Lexus of Augusta
Augusta, GA | Full Time
$58k-80k (estimate)
4 Days Ago
Doctors Hospital Augusta
Augusta, GA | Full Time
$33k-42k (estimate)
2 Months Ago
Doctors Hospital Augusta
Augusta, GA | Full Time
$34k-43k (estimate)
1 Month Ago
Medical Associates Plus
Augusta, GA | Full Time
$32k-40k (estimate)
1 Month Ago
Buzz clan
Augusta, GA | Full Time | Contractor
$35k-44k (estimate)
5 Days Ago
Kendrick Paint and Body Shops, Inc.
Augusta, GA | Full Time
$35k-44k (estimate)
3 Weeks Ago
Mammoth Holdings LLC
Augusta, GA | Full Time
$31k-39k (estimate)
11 Months Ago
Hertz Car Rental
Augusta, GA | Full Time
$30k-38k (estimate)
1 Month Ago
Contract Callers Inc
Augusta, GA | Full Time
$33k-41k (estimate)
2 Months Ago
Circle K
Augusta, GA | Full Time
$31k-39k (estimate)
2 Months Ago
CK Circle K Stores
Augusta, GA | Other
$31k-39k (estimate)
3 Months Ago
Bass Pro Shops
Augusta, GA | Full Time
$51k-72k (estimate)
5 Days Ago
TekShapers
Augusta, GA | Contractor
$36k-45k (estimate)
4 Weeks Ago
RimTyme Custom Wheels and Tires
Augusta, GA | Full Time
$43k-55k (estimate)
11 Months Ago
Family Dollar
Augusta, GA | Full Time
$31k-39k (estimate)
2 Months Ago
Circle K
Augusta, GA | Full Time
$62k-80k (estimate)
3 Months Ago
Appian Infotech Inc
Augusta, GA | Contractor
$35k-44k (estimate)
Just Posted
Food Lion
Augusta, GA | Full Time
$52k-68k (estimate)
2 Months Ago
Keynote Business Solutions
Augusta, GA | Part Time | Full Time
$35k-44k (estimate)
1 Month Ago
RBW LOGISTICS
Augusta, GA | Full Time
$34k-42k (estimate)
8 Months Ago
Bailey's Comfort Services
Augusta, GA | Full Time
$33k-42k (estimate)
2 Months Ago
Kinsmith Finance
Augusta, GA | Full Time
$58k-74k (estimate)
10 Months Ago
Matthews Motors
AUGUSTA, GA | Full Time
$71k-99k (estimate)
2 Months Ago
Customer Service Advisor
Auto Plus Augusta, GA
$33k-42k (estimate)
Full Time | Lending & Credit 2 Months Ago
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Auto Plus is Hiring a Customer Service Advisor Near Augusta, GA

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities * First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. * Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. * Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. * Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. * Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. * Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. * Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. * In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. * Maintain an organized and neat shop. * Adhere to all company policies, procedures, safety and environmental rules. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required. * Valid Driver's License. * One year of related experience in the automotive service environment. * One year of sales experience preferred. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Strong verbal communication skills. * Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$33k-42k (estimate)

POST DATE

02/01/2024

EXPIRATION DATE

04/07/2024

WEBSITE

autoplusap.com

HEADQUARTERS

KENNESAW, GA

SIZE

200 - 500

FOUNDED

1972

REVENUE

$10M - $50M

INDUSTRY

Lending & Credit

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About Auto Plus

Auto Plus is a major U.S.-based distributor of automotive aftermarket parts.

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The job skills required for Customer Service Advisor include Customer Service, Products and Services, Communicates Effectively, Customer Care, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Advisor positions, which can be used as a reference in future career path planning. As a Customer Service Advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor. You can explore the career advancement for a Customer Service Advisor below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Advisor job description and responsibilities

They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.

02/21/2022: Long Beach, CA

Listened attentively to customers needs to ensure a positive customer experience.

03/01/2022: Fort Lauderdale, FL

Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.

12/19/2021: Helena, MT

Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.

02/11/2022: New London, CT

Customer complaints are often assigned case numbers that are used to track the progress of each case.

02/28/2022: Portsmouth, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Advisor jobs

Provide customers with solid solutions that meet their needs.

12/12/2021: Chico, CA

Provide technical support to clients; troubleshoot systems.

03/03/2022: Lincoln, NE

Promote service retention while reducing cancellations.

02/24/2022: Biloxi, MS

Stop Complaining About Missed Calls.

02/04/2022: Fort Smith, AR

Confident with the ability to communicate to customers, colleagues, and staff at all levels.

02/13/2022: Santa Rosa, CA

Step 3: View the best colleges and universities for Customer Service Advisor.

Butler University
Carroll College
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Providence College
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