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Introduction
Do you have the career opportunities as a Customer Service Advisor you want with your current employer?
Submit your application for our Customer Advisor opening today and find out what it truly means to be a part of the HCA Healthcare team.
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Customer Service Advisor where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
The Customer Advisor handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.
In this role you will:
Qualifications that you will need:
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Customer Service Advisor opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
Ambulatory Healthcare Services
$33k-42k (estimate)
02/17/2024
06/11/2024
doctors-hospital.net
AUGUSTA, GA
200 - 500
2007
DORIS TUMMILLO
<$5M
Ambulatory Healthcare Services
Doctors Hospital of Augusta has provided quality healthcare services since 1973, giving patient's access to highly-trained physicians and advanced technology. With nearly 50 years of pioneering healthcare, our 350+ bed hospital is one of the region's leading acute care facilities. We offer a wide range of services for our patients - these include our nationally recognized Burn Center and Cancer Center, accredited by the American College of Surgeons. We are also Chest Pain Accredited, have earned the Joint Commission's certificate of distinction for total hip and total knee replacement and spin...al fusion surgery and are the only CARF accredited facility in the area. At Doctors Hospital, our care like family culture extends to our patients, our people and our Augusta community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. HCA Healthcare has been named one of the Worlds Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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