Appnovation is hiring an Account Director to manage North American clients.

The successful candidate will be expected to establish a deep understanding of client’s business needs and opportunities and the ability to lead agency experts to arrive at innovative digital solutions.

Role and Responsibility 

• Know the client’s business goals and how we can help achieve them.
• Category and company knowledge to understand what the client is trying to accomplish and how we can address that by applying Agency skills and services.
• Generate organic growth by understanding how agency services could expand to the client.
• Establish yourself and the agency at the client as an indispensable resource.

Leading a project team

• Understanding and command of the work the agency and how it contributes to client success.
• Maintain full awareness of progress or lack and be ready course correct as needed.
• Be ready to focus/refocus the team when there is confusion or conflict.
• Work in lockstep with Project Management on:
  Project Planning
  Status and Condition of Deliverables
  Budget burn versus “doneness” of the work or conditions/milestones
  Client perception/attitude - reaction, feedback, next steps
  Team morale and productivity

Business Management

• Forecasting client and project revenue and margin.
• Monitor and manage progress towards revenue goals and projections.
• Set-up (In SalesForce) and manage the life cycle of opportunities and projects.
• Monitor and manage the financial health of the whole account, cumulative of all projects.