Seeking a Medical Collections Specialist to join a great team in Orlando, FL!
Please see all details below - Apply Now for consideration!
Medical Collection Specialist
Pay: $21/hr.
Length: Temp for now for a project- -potential to become perm
Schedule: M-F regular business hours
Location: -IN office role
Orlando, FL 32810
Level 2 BG check & drug test will be completed upon offer.
MUST HAVE MEDICAL COLLECTIONS EXPERIENCE
A Collections Specialist is responsible for contacting individuals or businesses with overdue payments, outstanding debts, or delinquent accounts. Their duties include negotiating repayment plans, resolving payment issues, and providing information on financial options to help clients meet their obligations. Collections Specialist must adhere to ethical and legal practices, document all interactions accurately, and strive to maintain positive customer relationships while recovering outstanding amounts. Strong communication skills, empathy, and persistence are crucial for success in this role, as Collections Specialist work to recover funds while preserving customer goodwill.
Duties/Responsibilities:
Arrange for debt repayment or establish repayment schedules based on customers' financial situations.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts, damage claims, non-payable checks, or to return merchandise.
Confer with customers by telephone or in-person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Locate and monitor overdue accounts using computers and a variety of automated systems.
Answer customer questions regarding problems with their accounts.
Record information about the financial status of customers and the status of collection efforts.
Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
#1115
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf