54 Call center Jobs in Jacksonville, FL
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American Recruiting & Consulting Group is Hiring a Call center Near Jacksonville, FL
Call Center Banker
Jacksonville, Florida 32256 (at-location)
ARC Group is currently seeking multiple Call Center Bankers to join our client's team in Jacksonville, Florida. This exciting opportunity is with a Fortune 500 company in the banking industry.
We are looking for dynamic individuals who are eager to connect clients with a wide range of financial solutions in a virtual environment.
Job Description :
As a Call Center Banker, you will play a pivotal role in assisting clients to achieve their financial goals by providing expert guidance on a variety of banking products and services.
This position requires a balance between addressing service requests and identifying sales opportunities, all while delivering exceptional customer experiences.
Responsibilities :
- Cultivate and strengthen client relationships by understanding their financial needs and recommending tailored solutions
- Address customer inquiries and concerns promptly, offering personalized solutions
- Promote and fulfill banking products, including checking and savings accounts, credit cards, CDs, IRAs, and loans
- Recognize opportunities for licensed sales functions and facilitate referrals to Line of Business partners
- Provide accurate quotes for rates, terms, and banking programs
- Mitigate risk in all transactions by utilizing available tools effectively
Required Qualifications :
- Sales experience, particularly in cross-selling, upselling, or product referrals, is highly desirable.
- Familiarity with inbound or outbound contact center environments (phone, chat, or video)
- Preferred experience as a Personal Banker managing high client volume.
Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A. Longhi at dlonghi@arcgonline.
com , or call him at 904)289-8828, or you can also apply online and view all our open positions at www.arcgonline.com .
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources.
We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Last updated : 2024-02-23
Job Summary
Full Time
$37k-46k (estimate)
02/24/2024
04/10/2024
The job skills required for Call center include Call Center, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.
If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center job description and responsibilities
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Call center agents need access to computers and reliable headsets to make and receive calls, so their voices sound clear and easy for customers to understand.
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Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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Call Center Representative following up complicated customer calls where required.
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Customer service agents need to be able to problem solve on their own without constantly needing to transfer the call to a higher level agent or putting the customer on hold to ask someone on their team for help.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center jobs
Bilingual ability may be required for some call center jobs.
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At least 4 year's experience working as a call center trainer or team leader.
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Success Performance Solutions call center skill and personality assessment tests can help.
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Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.
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Understand and practice specific collection call best practice techniques.
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Step 3: View the best colleges and universities for Call Center.
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