62 Call Center Representative Jobs in Jacksonville, FL
Style Netbox is Hiring a Call Center Representative Near Jacksonville, FL
Job Description
Join Our Team: Call Center Representative
Are you a skilled communicator with a passion for providing exceptional customer service? Style Netbox is seeking dedicated individuals to join our team as Call Center Representatives.
About the Role: As a Call Center Representative at Style Netbox, you'll be the first point of contact for our clients, assisting them with inquiries, resolving issues, and providing information about our services. You'll play a crucial role in ensuring our clients receive the highest level of support and satisfaction.
Responsibilities:
- Answer incoming calls from clients and provide assistance in a professional and courteous manner.
- Respond to client inquiries regarding our services, pricing, and promotions.
- Process orders, returns, and exchanges accurately and efficiently.
- Resolve client issues and complaints in a timely and effective manner.
- Maintain accurate records of client interactions and transactions.
- Collaborate with other departments to address client concerns and escalate issues as needed.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service or call center role preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office suite and basic computer skills.
Benefits:
- Competitive hourly wage: $15 - $19 per hour.
- Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
- Opportunity for career growth and advancement within our organization.
- Comprehensive training program to ensure success in your role.
- Positive and supportive work environment where your contributions are valued.
If you're ready to be a part of a dynamic team and contribute to our clients' success, apply now to join Style Netbox as a Call Center Representative! Let's redefine brands together. Apply today!
Location: Jacksonville, FL
Job Summary
Full Time
$42k-53k (estimate)
05/01/2024
05/14/2024
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
