53 Call Center Representative Jobs in Jacksonville, FL
David Gray is Hiring a Call Center Representative Near Jacksonville, FL
Reports To
Call Center Manager
Job Type
Full time, 9:30AM - 6:00 PM Shift
Pay: $17 - $25 per hour
Job Overview
Candidate will be expected to work formally in a call center of 8 people. Candidate will be expected to deliver skills that reflect the ability to work as a team and well with others. Candidates will be expected to answer and perform outbound calls when necessary, delivering the best experience to our customers. Candidate is expected to be punctual and responsible when it comes to attendance.
Responsibilities and Duties
- Monitor call board.
- Answer inbound calls and schedule appointments for customers for all company trades (Plumbing, Electrical, HVAC & Lift Station).
- Monitor emails and respond in a timely fashion.
- Make outbound calls.
Qualifications
- High-School graduate or equivalent,
- Minimum two-year customer service,
- Minimum two year answering inbound calls,
- Excellent customer service skills,
- Excellent telephone skills, computer literacy, ability to multi-task, ability to operate multi-line phone system,
- Strong data-entry skills.
- Experience in a plumbing, electrical or heating and air company is preferred but not required.
We are a 24/7 company. This position does require you to work weekends.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Experience:
- Customer service: 2 years (Preferred)
Job Summary
Full Time
$37k-48k (estimate)
04/17/2024
06/15/2024
vacationgrandcanyon.com
Kissimmee, FL
<25
Related Companies
The job skills required for Call Center Representative include Customer Service, Call Center, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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