• 3 years of program or project management experience
• 3 years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Virtual or Inside Sales Experience working with C-Level Executives.

The Cloud Sales Center (CSC) is seeking a driven, talented, experienced leader to lead customer engagements, key partner engagement and driving specific efforts for North America Cloud Sales Center. This role will be a critical role on the leadership team, as we work to drive revenue, profitability, and customer satisfaction for AWS. The business manager will seek to understand customer needs, their missions, how success is defined and ensure that we are exceeding expectations in developing and delivering solutions. You will partner with sales, marketing, operations, partner org, finance, strategy and internal sales / technology teams to support the CSC business. As a key business leader, you can have a positive impact developing and executing organizational business initiatives. The Sr Business manager will also be the conduit for measuring GENAI success, Key Performance Indicator health and reporting out on key CSC Partner success initiatives. Successful candidates should have strong understanding of the AWS sales process, analytical, organizational, and communication skills with a passion for excellence in execution. This role will partner closely with the CSC Director, CSC Leadership Team, and business leaders to further our business objectives. This role calls for a balance of collaborative leadership and influential skills across the team and beyond, in addition to delivering individual contributions.
Success in this role requires demonstrated analytical and process improvement capabilities. You must be able to interface effectively and communicate convincingly with professionals at all levels. You will have demonstrated the ability to work well in both small and large teams and in a cross-functional environment. This is a great opportunity for a strong systems thinker and builder to directly the builder, customer and partner experience. This role provides the opportunity to influence the strategic direction of the CSC by enhancing revenue sustainment initiatives already in motion.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Austin, TX, USA | Seattle, WA, USA

• 3 years of driving end to end delivery, and communicating results to senior leadership experience
• 3 years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.