SUMMARYResponsible for answering incoming calls, directing calls to appropriate associates, mail distribution, the flow of correspondence, requisition of supplies, and additional administrative duties. Provides general office support with a variety of administrative activities and related tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES• Greets visitors in person or by telephone, answering or referring inquiries.• Directs visitors by maintaining current employee/department directories.• Maintains a safe and clean reception area by complying with office procedures.• Maintains security by following procedures; monitoring logbook, issuing visitor badges, and providing parking permits, if required.• Updates office phone listings.• Locates clients in EPIC to transfer calls appropriately.• Receives, opens, and scans mail into EPIC to servicing teams.• Assists with incoming vendor invoices (prepares to check request form, sends for approval, then submits to Vendor Payables).• Scan invoices to be sent to Accounting.• Handles all USPS outgoing/incoming mail, including vendors (sign for incoming deliveries).• Assists and manages travel arrangements for Executives;• Assists team members with surplus workflow. • Orders and maintains office supplies, including printing materials.• Handles service requests for office equipment, phones, etc. • Assists the office with ordering food for meetings.• Assists with dead files, as required.• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).• Other duties as assigned. QUALIFICATIONSEDUCATION / EXPERIENCEHigh school diploma or equivalent combination of education and experience Relevant work experience preferred SKILLSExcellent verbal and written communication skillsGood leadership, problem-solving, and time-management skillsGood planning, organizational, and prioritization skillsAbility and motivation to work independentlyAbility to interface with executive – internal and externalProficient in Microsoft Office products #LI-KG1