AllianceHCM in The Woodlands, TX is looking to hire a full-time HRIS Analyst to assist our clients with various human resources-related issues. Do you enjoy helping others? Are you looking for an opportunity to put your office and payroll skills to good use? Would you like to join a trusted, industry-leading tech company that values the contributions of its employees? If so, please read on!

This customer service position with our software company earns a competitive wage. We provide great benefits, including 100% paid for medical, dental, vision, long-term disability, life insurance, a 401(k) with company match, profit sharing, a rewards and recognition program, professional development, and team building activities. If this sounds like the right office opportunity to use your human resources and customer service skills, apply today to join our software company!

ABOUT ALLIANCEHCM

Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary, single database, cloud-based software. We help small- to medium-sized businesses manage their payroll, HR, benefits, onboarding, off-boarding, and everything in between. As the second largest privately held payroll company in the U.S., our goal is to constantly innovate and create best-in-class HCM solutions.

At Alliance, our employees enjoy more than rewarding work and competitive compensation. By joining us, you become part of a team that supports and celebrates your success. We encourage everyone to push the boundaries of what's possible and test new ideas. As part of our team, you'll go as far as you want and have fun doing it.

A DAY IN THE LIFE OF AN HRIS ANALYST

As an HRIS Analyst, you're responsible for assisting clients with specialized reporting and data management as well as escalating client issues regarding our services. You manage client requests through our case ticketing system and communicate with management about meeting or changing deadlines. To provide timely and accurate solutions, you promptly troubleshoot client questions and engage with other team members as needed to ensure all client case tickets are resolved.

Additionally, you verify the accuracy of all client and employee data prior to the first live payroll when working with the implementation conversion team. Using your exceptional customer service skills, you maintain constant communication with clients over the phone and through email to ensure they're satisfied with our services. You enjoy having a job that uses your vast human resources expertise to keep our company going strong!

QUALIFICATIONS FOR AN HRIS ANALYST

• Knowledge of benefits, payroll, human resources, timekeeping, general ledger, SQL, or report writing
• Proficiency with Microsoft Office products, including Excel and Word
• Strong focus on customer satisfaction

A college degree in human resources, technology, or a related field is preferred, but multiple factors will be taken into consideration. Are you an exceptional problem solver? Do you have excellent verbal and written communication skills? Can you effectively prioritize tasks while demonstrating good time management? Are you highly organized and attentive to detail? Can you maintain a kind and compassionate demeanor? If yes, you might just be perfect for this human resources position using your customer service skills for our software company!

WORK SCHEDULE FOR AN HRIS ANALYST

This full-time office position typically works the day shift with some scheduling flexibility depending on the workload.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you have the right customer service skills for this office job with our software company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 77381