Title: L2 Helpdesk Analyst (Desktop Support). Location: McLean, Virginia - Hybrid. Here’s What You’ll Do. Provide exceptional customer service at the walkup service desk to resolve incidents. immediately and expedite fulfillment of requests. Provide remote support over the phone using remote desktop tools. Assist employees with installation, configuration, and troubleshooting of computer hardware. – laptops, desktops, peripherals, printers,...
Job Summary:** We are seeking an experienced Infrastructure Manager to oversee the design, implementation, and maintenance of our IT infrastructure. The ideal candidate will be responsible for ensuring the stability, integrity, and efficient operation of the company's technology infrastructure. Duties:** - Develop and implement disaster recovery and business continuity plans. Manage systems engineering and information security initiatives. Overse...
Provide exceptional customer service at the walkup service desk to resolve incidents. immediately and expedite fulfillment of requests. Provide remote support over the phone using remote desktop tools. Assist employees with installation, configuration, and troubleshooting of computer hardware. – laptops, desktops, peripherals, printers, mobile devices. Ability to triage tickets and troubleshoot independently. Install and support desktop...
Job Details. Requirements Gathering and Documentation. 2. Communication and Stakeholder Management. 3. Quality Assurance and Testing. 4. Data Analysis Skills. Bachelor s degree in computer science, Information Systems, or Business Administration. 6. 2-5 IT and/or business experience, or any equivalent combination of experience, education, and/or training. Dice Id: 91119404. Position Id: 8263745.
